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All reviews earthen oven badminton court heevan group mr riyaz nishat gardens excellent property f b special thanks special mention the entire staff excellent stay breakfast spread family vacation breakfast and dinner suite room kashmir trip hotel staff
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Reviewed 23 January 2022 via mobile

Amazing place with amazing hospitality. Very warm staff..

Firoz was serving us in the restaurant and he was really good, gentle and professional. Thanks

Will definitely recommend this hotel to friends and family.

Date of stay: January 2022
Trip type: Travelled as a couple
1  Thank 982kushald
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 24 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2022

We had a good break post gulmarg at the hotel and Mr. Riyaz Ahmed was kind enough to comply with good tantrums of our toddler. Room tip - book the rooms on first floor. The staff is quite friendly And a special mention for Suhail for being connected with us during the entire duration and providing support.

Date of stay: December 2021
Trip type: Travelled with family
Thank Smur6510
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 24 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2022

Dear Mr. Firoz, I want you to know how much I appreciate the excellent service you provided us when I took my family to restaurant for dinner Your attention to detail, great communication skills, and ready smile made the experience even better than I expected.
Thank so much.

Date of stay: January 2022
Trip type: Travelled with family
1  Thank Aadilahmednajar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 20 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2022 via mobile

We stayed for 2 nights at this property and I am highly impressed by the property and it's staff. The property overlooks the mountains and is near to the famous gardens. The staff was very courteous and helpful in our constant queries; especially Feroz and Mohsin who had lots of stories to share. They even arranged special bed for us since my wife had a back problem. Also we got our customised non spicy breakfast from Feroz.

Date of stay: January 2022
Trip type: Travelled as a couple
1  Thank 243gauravs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 20 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2022

ITC fortune heevan is best in town. Rooms are neat and clean, service is excellent and the food is the best I had in town. Hospitality of the staff is excellent, professional and well trained staff. Will definitely come again to visit this excellent place.

Date of stay: January 2022
Trip type: Travelled with friends
Thank Shirampara_j
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 17 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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