Dear Guest,
It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your next visit and assure you of our best attention at all times.
Thank you,
Kind Regards,
Irfan Mir
General Manager.