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All reviews earthen oven badminton court heevan group mr riyaz nishat gardens excellent property f b special thanks special mention the entire staff excellent stay breakfast spread family vacation breakfast and dinner suite room kashmir trip hotel staff
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Reviewed 18 January 2022 via mobile

We stayed for 2 nights at this property and I am highly impressed by the property and it's staff. The property overlooks the mountains and is near to the famous gardens. The staff was very courteous and helpful in our constant queries; especially Feroz and Mohsin who had lots of stories to share. They even arranged special bed for us since my wife had a back problem. Also we got our customised non spicy breakfast from Feroz.

Date of stay: January 2022
Trip type: Travelled as a couple
1  Thank 243gauravs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 20 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2022

ITC fortune heevan is best in town. Rooms are neat and clean, service is excellent and the food is the best I had in town. Hospitality of the staff is excellent, professional and well trained staff. Will definitely come again to visit this excellent place.

Date of stay: January 2022
Trip type: Travelled with friends
Thank Shirampara_j
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 17 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2022 via mobile

We all visited srinagar for a week and we accomodated in fortune hotel and it was so awesome and beautiful hotel everything was fabulous and it has best food to offer,
Especially its manager shoeb ji and other staff like musthaq ji firoz ji and all other staff were so polite and helpful and they provide the hospitality and it was in all fabulous experience

Date of stay: January 2022
Trip type: Travelled with family
1  Thank Jdkhan1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 14 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2022 via mobile

If you are looking for a place in Srinagar that checks all the boxes, this is it. It's ideally located, and is a beautiful, spacious property. The staff here is very warm and will ensure that you are comfortable and attended to. Their restaurant, Earthen Oven, serves the most flavorful biryani and kebabs, and their mung dal halwa is a must have. We especially loved Mr. Firoz at the restaurant who is extremely polite and prompt.
It's an ideal place for a relaxing holiday!

Date of stay: January 2022
Trip type: Travelled with family
1  Thank farazmalik
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 11 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2022 via mobile

Excelent ambience..well qualified and helpfull staff..my kids felt with fever and i ask reception for medicine they provide immedieate action as with in minute a guy at my door for asking what medicine i need frm market and they go and but it fot me

Room tip: Have great parking place
Date of stay: January 2022
Trip type: Travelled as a couple
Thank hakikatr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irfan Yaqoob Mir, General Manager at Fortune Resort Heevan, responded to this reviewResponded 11 January 2022

Dear Guest,

It was a pleasure having you stay with us at Fortune Resort Heevan, Srinagar.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your next visit and assure you of our best attention at all times.

Thank you,

Kind Regards,

Irfan Mir
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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