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“GOOD TO STAY”

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The Lalit Grand Palace Srinagar
Ranked #4 of 135 Hotels in Srinagar
Certificate of Excellence
New Delhi, India
Level 5 Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“GOOD TO STAY”
Reviewed 13 December 2011

Very good Hotel. Decent atmosphere everywhere. Hotel having very large area, good swimming Pool. Gardens are very good, everywhere is greenery. Lot of sports and activities are there. Decent restaurant. One will definitely love to stay there. Food is also very good having many verities. Service and housekeeping is also recommendable. Rooms are comfortable and good space. Area of Hotel is very large.

Room Tip: Ground floors rooms are good.
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alok_agg24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,081 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (359)
Date | Rating
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English first
Srinagar, India
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 December 2011

Talking about The Lalit Grand Palace ..you cant find a better hotel than it in the srinagar city..
the hospitality is upto the mark..
the rooms are good
the service is also good..
food is very delicious specially the kashmiri wazwaan..
its location is a just about perfect..

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MalikAqib86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level 4 Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 December 2011

The property itself is really nice, a heritage property definitely worth staying there atleast for 1 night if not more. The management is not on par to any of the 5 star chains. Though they call themselves a 5 star property, the hotel is not very clean and the staff needs more training. Having said that the staff are definitely better and more experienced than the Vivanta.
We were quite taken aback with the housekeeping as they replinshed the same used coffee mugs instead of new mugs. When we reported this incidence to the front office, the officer seemed very dazed and couldnt care less.
The food is average, however the staff at the resturants are very efficient and always smiling.
Overall a good stay.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Himali81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 November 2011

Friends have stayed at this hotel and, living in Srinagar, I have visited this hotel often, in the recent past and never again, I hasten to add...

The service is awful, the rooms are dreadfully dull and worn. The food is appalling, tasteless and overpriced.

To the management, please do not respond to this review in your banal, copy and paste manner...this is typical of the hotel and its service. Basic and dull! The gardeners are to be congratulated - a beautiful building with a wonderful heritage in one of the most spectacular locations on the planet is let down again and again by its poor management. You can rely upon your location for so long but people will not return when they experience such dreadful service!

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank LONDONMariaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nupur S, General Manager at The Lalit Grand Palace Srinagar, responded to this review, 3 December 2011
Dear Guest,

On the onset may I thank you for your feedback on your recent visit to our property.

Your concern with regards to the Rooms, taste of food and services has been noted, please accept my apologies for the dissatisfaction that was caused you during your stay.

It is the valuable feedback like yours that helps us initiate steps to meet and exceed expectation of our esteemed guests like you.

We will endeavour to provide you with fine levels of service which you expect and deserve. I sincerely hope this incident will not deter you from visiting us again and I look forward to an opportunity of welcoming you back in the near future.

Thank you for your valuable feedback and consideration.

Should you need any further assistance, please do not hesitate to contact me at your convenience at agawari@thelalit.com.

Regards,
Ashish Gawari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2011

Amazing, flawless place to stay. one advice, if anyone is planning for a stay during summers like around May, June then do not go for heritage wing as it does not has aircondition and if AC is a big concern for you then go for new wing which is best suited for summers and has all modern facilities.
Garden here is so beautiful that i found it waste to go to shalimar bagh and other Mughal garders in mid of so much of crowd..enjoy a pleasant morning and evening work at the endless garden of lalit palace.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shilpi25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nupur S, Manager at The Lalit Grand Palace Srinagar, responded to this review, 19 November 2011
Dear Tripadvisor member

At the outset I would like to thank you for your recent stay at The LaLiT Grand Palace Srinagar. I am glad to note that you had a pleasant and comfortable stay with us and found our services measuring up to your satisfaction.

Best wishes and warmest regards
Nupur Shukla
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lalit Grand Palace Srinagar

Property: The Lalit Grand Palace Srinagar
Address: Gupkar Road, Srinagar 190001, India
Phone Number:
Region: India > Jammu and Kashmir > Kashmir > Srinagar District > Srinagar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Srinagar
#2 Family Hotel in Srinagar
#3 Business Hotel in Srinagar
#4 Romantic Hotel in Srinagar
Price range (per night): ₹ 14,829 - ₹ 21,663
Hotel Class:5 star — The Lalit Grand Palace Srinagar 5*
Number of rooms: 113
Official Description (provided by the hotel):
The LaLit Grand Palace was originally built in 1901 for the royal family. It now provides luxurious rooms with views of Dal Lake and the beautiful gardens. An indoor pool, tennis courts and pampering spa treatments are also available.The tastefully designed rooms are modern with a touch of traditional charm. All have a satellite TV, minibar and free tea/coffee making facilities. It is 18 km from Srinagar Airport and 4 km from Lal Chowk city centre. Jammu Railway Station is 300 km away. Guests can enjoy a relaxing massage at Rejuve Spa Health Club, practice yoga, or play golf. The hotel also has a gym and 24-hour business center. The Chinar Garden serves North Indian cuisine, while international buffet spreads are available at The Chinar – The All Day Coffee Shop. Other dining options include Dal Bar and 24-hour room service. ... more   less 
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Also Known As:
Lalit Grand Palace Srinagar
The Lalit Grand Palace Srinagar Kashmir

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