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All reviews hill top infinity pool latitude restaurant hill overlooking jade dragon premium indulgence room main building in room dining tulip garden duty manager beautiful property excellent view panoramic view rooms are huge f b room service breakfast spread
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Reviewed 15 April 2012

As one hotel manager put it... we are selling only views, the rooms are complimentary! The location is up a small hillock next to Dal Lake. All rooms are lake facing. The restaurant has a 180 degree panoramic view of the lake through floor to ceiling windows!

But now for the downsides. No gym, Spa is under construction, swimming pool is perpetually under maintenance, staff is not well trained. In the huge bathroom where they put 7 towels of different sizes, they forgot to put a single towel on one of the days! They kept saying that a baby high chair was on the way from maintenance but it came only on the last day. The in-room dining waiters woke us up at 11 pm to clear the dishes even though we told them to pick up the stuff the next morning. They religiously & intrusively check the minibar twice a day! But the staff is otherwise cheerful & they seem to want to help or make things right.

With zero entertainment and/or recreational facilities on site & premium pricing taj still wants to charge an exorbitant Rs. 600 per day for Internet access!

But again this hotel is only about it's views. Even the tulip gardens are visible from the hotel!

  • Stayed: April 2012
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2  Thank Chetan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2012

I stayed at Vivanta Srinangar for 4 nights with my wife at our first wedding anniversary. The hotel is an hour from the airport, on a hilltop overlooking Dal lake and the mountains. The hotel lobby was well designed, but the narrow corridors looked more like an industrial design than aesthetic.
What we liked: Great location close to Tulip Garden. great view of Dal and mountains. Remote, secure location. Fleet of Innovas means you can plan trips at short notice. (Thanks Mudasir). Checkin took time, since our room wasn't ready, but Mr Iqbal made us feel comfortable. Car drivers (Sameer, Farhan, Ismail etc) are knowledgable and helpful, and act as semi-guides. Food was delicious, though choice at Latitude restaurant was limited. Jade Dragon (Chinese restaurant) was good. Hospitable, helpful staff. The hotel sent us a complimentary cake & bouquet on our wedding anniversary, and prepared a floral bath, though I had made just a casual mention of it to the staff. Quick checkout, quick room service.

What we didn't: Swimming pool was under maintenance; though I don't use the pool. The sit outs are common, not private, as advertised in their website. Website mentions Iron & ironing board too, but neither were in our room. Heater was temperamental, sometimes working and sometimes not. Mini-bar is rather lean. I felt some of the drivers had preexisting arrangements with certain guides at picnic spots to hike rates & share revenues. Do ask for clear rates for skiing, trekking etc before you sign up. There was a connecting door between my room and the next; so, all sounds in the next room would be transmuted right across.

  • Stayed: April 2012, travelled with family
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2  Thank chackowacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

Taj can be very proud of this beautifully located Hotel facing the Dal Lake. Stayed here for two nights and it has been a very different experience. Srinagar as such looks like a very ruined Town. The moment you arrive in to Airport, You can sense the hardships people go through. Main town is spoiled like hell and roads are in a very pathetic condition. It's only near to Dal lake that we really feel the true Kashmir. Hotel has heavy security and only inhouse guests are allowed inside the resort premises. I was extremely well looked after and made very welcome. Its a well crafted accommodation and the views are brilliant from the rooms. I must say I have never experienced such prompt and fast f&b service. I tried all my meals from their main restaurant and the food was excellent.Weather was fierce and roads were partly blocked due to the snow and hence didn't get a chance to go around that much.

Room Tip: Avoid rooms at the far end of the resort.
  • Stayed: February 2012, travelled solo
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1  Thank vinvid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

The best view one can expect in Srinagar. It is located at a height, hence gives a complete view of Dal and areas around it.
I would recommend it as a must for first time visitors looking for a luxury hotel as it offers a mesmerizing view of the paradise that Srinagar is.

The flip side is --> most of the facilities such as gym is still not ready for use! Also, as it is secluded, u'll have to call for a cab everytime you want to go out.

Room Tip: Please make your room requirements amply clear before reaching. My personal experience --> We went for our honeymoon (which we mentioned while booking our room) and they gave us twin beds!!!
  • Stayed: February 2012, travelled as a couple
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1  Thank Sakshi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2012

The best location in town let down by a poor standard of finish and inadequate maintenance for a property only 12 months old. Food was not up to the mark for the steep nightly rate but the view is superb and this is the hotel's main redeeeming feature. Sweeping views of the lake and mountains with great sunsets over the water. Rooms are fine and easily fitted a rollaway bed for our daughter but you have to leave your eye for detail at home as is the case with many properties in India. The Taj Vivanta brand doesn't allways deliver and I wouldn't consider the Dal Lake property value for money by any stretch of the imagination. At the time of our visit, the spa has not been completed, the pool was empty (at the beginning of summer) and the other ornamental and infinity pools bone dry as well. Very basic mini bar and limited menu had us looking for other meal options after day 2. However, we couldn't fault the staff or the service. A place with great potential but currently just not up to the mark.

Room Tip: The deluxe rooms give a better view of the lake and surrounding hills.
  • Stayed: March 2012, travelled as a couple
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2  Thank pc666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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