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“Trip to Srinagar”
Review of Hotel Brown Palace

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Hotel Brown Palace
Ranked #43 of 139 Hotels in Srinagar
Reviewed 25 June 2012

This was my first visit to Kashmir. We have stayed in Pahelgam, Gulmarg, Sonmarg in JKTDC huts. The rooms were spacious and well maintained. The hotel staffs were good too.
But there is a scope of improvement on the menu.

Good place to stay.... but not a very good place to dine in.

  • Stayed: June 2012, travelled with family
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1  Thank Pratip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 - 114 of 115 reviews

Reviewed 4 June 2012

The day, we (a group of 11) reached the property, were in a hurry - just dropped all the baggages and went for city sight seeing; after coming back in the evening we saw each and every bag was at the particular room without a single mistake, which we told them while leaving. The service of the staff were very prompt, even in the city, where the general pace is very slow. The cleanliness is very much appreciable. The beautiful lawn in front of the hotel buildings is very nice and perfect for your children's play. The ammenities in the rooms, which are very large. are very modern and more than expected. The personal supervision of the senior management, keeps all the processes in place and the smiling face of each and every staff are worth mentioning.

Room Tip: Any room, you take, its good....
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  • Stayed: May 2012, travelled with family
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Thank SumanMumbai
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Reviewed 2 June 2012

Hi everyone

We stayed at the Hotel Brown Palace between 12-15th April 2012 and had a really good time. We had booked a family suite which completely exceeded our expectations. The hotel is complete value for money with very good and spacious rooms (including the bathroom). The rooms had very effective heaters deployed round the clock (without any extra charges for it) which is a must in the cold environment of Kashmir The staff, including the owner, Mr. Imtiyaz, was also very helpful providing prompt service. The food was decent, though the breakfast menu needs to be expanded to offer variety. Just one little discomfort we faced was due to the unavailability of credit card payment option (though told by Mr. Imtiyaz at the booking time that its there). Would request Mr. Imtiyaz to look into this as its difficult to carry so much cash around. Overall, we had a wonderful experience and would definitely stay in the hotel whenever i visit the "Paradise on Earth" again. Would definitely recommend this hotel to everyone.

Pros - Value for money, Spacious rooms, Service
Cons (Minor) - Limited buffet menu, No credit card payment system

Thanks

Anurag

  • Stayed: April 2012, travelled with family
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2  Thank Anurag A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

We really enjoyed our recent stay ( October -2011 ) in Hotel Brown Palace with my family, The location, ambience, and the environment of the hotel is really appreciable. The staff are very helpful and friendly and is always at best of their service. Food Quality is excellent and price is also reasonable. Though the room and toilet are clean but need little up gradation.
The only difficulty I faced is that the hotel is not having system for credit card payment. though the owner, Mr. Imitiyaz, who is really a good gentleman have promised me to upgrade the payment system very shortly.

I can always recommend this hotel without any prejudice

  • Stayed: October 2011, travelled with family
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4  Thank Barish_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

Clean, friendly, good service and food and well priced. This is an oasis in the midst of the boulevard. It has a lovely garden and mountain views, yet it is only a few steps from the lake. Rooms are large and well maintained. Staff were very helpful and kind.

  • Stayed: October 2011, travelled as a couple
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2  Thank cecelia55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Brown Palace

Address: Boulevard Road, | Next to Passport Office, Opp Ghat No: 12, Srinagar 190001, India
Region: India > Jammu and Kashmir > Kashmir > Srinagar District > Srinagar
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #43 of 139 Hotels in Srinagar
Price Range: ₹ 2,259 - ₹ 4,712 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Brown Palace 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Brown Palace Srinagar, Kashmir

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