We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Poor room, felt cheated” 3 of 5 bubbles
Review of Hotel Gupta Palace

Hotel Gupta Palace
Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Gupta Palace
Ranked #26 of 100 Katra B&B and Inns
New Delhi, India
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Poor room, felt cheated”
3 of 5 bubbles Reviewed 13 November 2011

I had booked the hotel room well in advance. It was a non-AC deluxe room and as per the hotel's website(hotelguptapalace.com/room.html), the room which we were allotted was way different from what is portrayed on the website. What we got was like a standard room and is mentioned as EXTRA on the website, which misguides the customer. When we reached the hotel, we were told that remaining rooms(which were probably better) were occupied and hence had to settle for the standard one. The cleanliness in the room was poor and the room looked old.

The only saving grace was room service, as the staff was helpful and courteous.

Room Tip: Make sure to have a dekko at the room before paying for the same. Rooms at the ground floor are in p...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Varun_Mutreja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

22 reviews from our community

Traveller rating
    1
    10
    10
    1
    0
See reviews for
14
4
Solo
0
Business
0
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
raipur
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 November 2011

we visited in the month of august 2011 we were 5 couple and went reached katra on 14 aug being holiday time so katra was full of rush and though we have booked in advance but the hotel staff denied us that you have no booked room so the 1st day we had to manage in other hotel and after that we sifted in this hotel over all the hotel is good .. its near from the booking office and about 500 mt from the bus stand and about 700 mt from the helipad. over all the staff was good and room are of good quality ..

Room Tip: plz do all need ful if you are booking the hotel in advance
See more room tips
  • Stayed August 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Rakesh0771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 16 October 2011

Rooms are ok you should take delux room , standard room are not good. Also Food is horrible and dining area is pathetic. Service is ok.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Janesh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhilai
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 July 2010

Nice hotel located in good location. Booked as per trip adviser's advise. We were on a family visit to Vaishno Devi. Never had booked earlier like this. We are hankful to the trip adviser for this. Everything was as per the description. Thanks tripadviser for making it memorable one.

  • Stayed June 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DrSumanta4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 16 February 2010

Hi,

The room and the Hotel above agerage as the rooms were clean and water was 24/7. was about 5 min walk to main area.

  • Stayed February 2010, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank shiv007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Katra hotels
0.9 km away
Hotel Vipul Palace
Hotel Vipul Palace
#45 of 51 in Katra
4.5 of 5 bubbles 17 reviews
1.6 km away
Hotel Nek Katra
Hotel Nek Katra
#17 of 51 in Katra
4.0 of 5 bubbles 10 reviews
1.7 km away
Hotel Shree Hari Niwas
Show Prices
Show Prices
Show Prices
0.0 km away
Hotel Bhawani International
0.7 km away
Subash International Hotel
1.9 km away
Chirag International Hotel
Show Prices
Show Prices
Show Prices

Been to Hotel Gupta Palace? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel Gupta Palace

Property: Hotel Gupta Palace
Address: Hospital Road Udhampur Dist. | Udhampur Dist., Katra 182301, India
Region: India > Jammu and Kashmir > Jammu > Katra
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #26 of 100 B&Bs / Inns in Katra
Price range (per night): ₹ 682 - ₹ 48,616
Hotel Class:2 star — Hotel Gupta Palace 2*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ClearTrip, TravelGuru and Stayzilla so you can book your Hotel Gupta Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Gupta Palace Katra, Jammu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing