I had booked the hotel room well in advance. It was a non-AC deluxe room and as per the hotel's website(hotelguptapalace.com/room.html), the room which we were allotted was way different from what is portrayed on the website. What we got was like a standard room and is mentioned as EXTRA on the website, which misguides the customer. When we reached the hotel, we were told that remaining rooms(which were probably better) were occupied and hence had to settle for the standard one. The cleanliness in the room was poor and the room looked old.
The only saving grace was room service, as the staff was helpful and courteous.
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- Also Known As:
- Hotel Gupta Palace Katra, Jammu