Indisciplined and rude staffs (including one at the reception)..Poor room service.. Food quality good but served only after one's appetite is frustated due to unwanted delays...Hotel location is good but one cannot expect good service after booking(during which behaviour is apparently good) is done...
We went with a family of 3. There is a courtesy travel from Hotel to Banganga..During booking it is told, the car is available whenver clients want, however, despite booking the car 3 hours in advance, we finally got it after 1 hour delay...naturally delaying the further journey...
In the middle of the night, the car was supposed to pick us up from banganga and drop us at the hotel......No car came, hotel phone was made engaged...Had to personally hire a Auto... Rudeness and indisciplined people rule the hotel.... DON'T BOOK THIS ONE....!!!!!
- Reservation Options:
- TripAdvisor is proud to partner with Stayzilla and TravelGuru so you can book your Hotel Kerni Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Kerni Palace Katra, Jammu