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“room service,reception very poor” 1 of 5 bubbles
Review of Hotel Kerni Palace

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Hotel Kerni Palace
Ranked #29 of 52 Hotels in Katra
India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“room service,reception very poor”
1 of 5 bubbles Reviewed 18 July 2009

Indisciplined and rude staffs (including one at the reception)..Poor room service.. Food quality good but served only after one's appetite is frustated due to unwanted delays...Hotel location is good but one cannot expect good service after booking(during which behaviour is apparently good) is done...

We went with a family of 3. There is a courtesy travel from Hotel to Banganga..During booking it is told, the car is available whenver clients want, however, despite booking the car 3 hours in advance, we finally got it after 1 hour delay...naturally delaying the further journey...

In the middle of the night, the car was supposed to pick us up from banganga and drop us at the hotel......No car came, hotel phone was made engaged...Had to personally hire a Auto... Rudeness and indisciplined people rule the hotel.... DON'T BOOK THIS ONE....!!!!!

  • Stayed July 2009, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank mboidurjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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35 reviews from our community

Traveller rating
    7
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
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Additional Information about Hotel Kerni Palace

Property: Hotel Kerni Palace
Address: Jammu Road, Katra 182301, India
Region: India > Jammu and Kashmir > Jammu > Katra
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #29 of 52 Hotels in Katra
Price range (per night): ₹ 1,021 - ₹ 3,200
Number of rooms: 42
Reservation Options:
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Also Known As:
Hotel Kerni Palace Katra, Jammu

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