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“Big on Promise, Tiny on Delivery - should find a better place”
Review of Glacier Resorts

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Glacier Resorts
Ranked #38 of 115 Hotels in Manali
Certificate of Excellence
delhi
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Big on Promise, Tiny on Delivery - should find a better place”
Reviewed 1 May 2010

i went to manali for business purpose and went to the gladier resorts for stay.The place is not as nice as it seems in the pictures online. I was promised a room with nice interiors, carpeted floor, unlimited hot water supply etc; instead I got a discolored room on the ground floor, with stone flooring, an old TV set, a geyser which would give 2 buckets of hot water after two hour of waiting. Next day I was shifted to a room with tiled flooring that was slightly better. Room service was not much better, as they were focused on serving their group parties, and did not care about me. I called several times for a desert after dinner and nobody came, and the dinner plates were taken from my room the next morning. Finally on the third day I was given a carpeted room that seemed like the room in the pictures - but this being the last day of my tour, I felt cheated. Overall, its not worth the money, poor room service, poor room decor, old TV sets with poor cable connection, cold rooms with poor heating facility, limited hot water supply, limited menu items on buffet, not a spectacular location either as it overlooks the crowded town. To top that, the much advertised, complimentary fruit basket had 2 bananas, 2 apples and 1 orange... so cheap. I came from there with a bad experience.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sunishu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Mumbai, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 January 2010

The place is not as great as it seems in the pictures online. We were promised a room with nice interiors, carpeted floor, unlimited hot water supply etc etc, instead we got a dingy room on the ground floor, with stone flooring, an old 90's TV set with a broken Cable TV connection, a geyser which would give 2 buckets of hot water after an hour of waiting. On our complaint, we got a single rod heater that was useless. Later next day we were shifted to a room with tiled flooring that was slightly better. Room service was pathetic, as they were focussed on serving their group parties, and did not care about us. We called several times for a desert after dinner and nobody came, and the dinner plates were taken from our room the next morning. Finally on the third day we were given a carpeted room that seemed like the room in the pictures - but this being the last day of our trip, we felt cheated. Overall, its not worth the money, poor room service, poor room decor, old TV sets with poor cable connection, cold rooms with poor heating facility, limited hot water supply, limited menu items on buffet, not a spectacular location either as it overlooks the crowded town. To top that, the much advertised, complimentary fruit basket had 2 bananas, 2 apples and 1 orange... so cheap! We were paying Rs 3100 a day for this room.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gganer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glacier Resorts

Property: Glacier Resorts
Address: Hadimba Devi Road, Manali, Manali Tehsil 175131, India
Region: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#20 Family Hotel in Manali
Price range (per night): ₹ 2,908 - ₹ 7,109
Hotel Class:3 star — Glacier Resorts 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Glacier Hotel Manali

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