The River Crescent Resort is a good property facing the river Beas. The staff is polite and try to keep you happy. But the problem is the food in their Buffet breakfast and dinner which is of terrible quality. We stayed there for four days and had all our meals in the hotel only. However we all four of us suffered food poisoning. Although we complained to the hotel managers promptly, there was no follow-up action by them.This is a hotel which had seen it's best days maybe a few years back, it is under renovation and expansion now (also the Mapple group is not associated with them anymore).There is something definitely missing maybe in terms of committment by staff to the overall quality and presentation of the hotel, thus leading to such a food poisoning incident.
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