I was with my family and usually on family vacations I prefer nice view from room, clean & comfortable room, decent breakfast spread and good food quality. Actually, I went by the previous reviews, but this time I made a blunder in selecting the hotel. Apart from an excellent view from the room and room size, this hotel lacks big time on all other parameters. I experienced dirty bed sheets, and when I requested to change it, those were changed with a reply, that its a fault of laundry person, what can we do. Observed dead flies and insects in room and corridors, regular cleaning was missing, the finish of the room interiors particularly bathrooms and the fittings is not good at all. On the next day we called the staff to clean the room in our presence, a regular mopping was done, and he cleaned the tables and the furniture with a dirty old pillow cover. Secondly, the toiletries were also not replaced. Breakfast & food quality was also not that great, waiters wearing all different clothes no particular uniform. Room service is also very slow, min 2 reminders were required to get something in your room. I was not at all expecting such kind of experience after paying a decent amount for the 2 rooms which i had booked for 3 nights.
- Official Description (provided by the hotel):
- We would like to introduce you with our hotel which we are running in Manali in name and style of Broadways Inn Manali. The picturesque hill town Manali lies at the head of Kullu Valley. Enclosed on three sides by calm mountains, it is surrounded by the loveliest meadows, orchards, river and terraced fields and rich culture , which is situated in the most peaceful location of Manali with best ambiance in the town, just 1 km from the Mall Road Manali. Broadways Inn located among lush green deodar pine forest and surrounded with apple orchards. The breathtaking view of the high hills and the snow capped mountains take you in a world you had never even dared to imagine, a world of the ethereal, where the sense between real and fantasy merges and you are entrapped forever in the beauty of the moment. ... more less
- Reservation Options:
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