recently I visited Manali with Kesari tours, with my spouse. Our accomodation was in Hotel conifer for 3 nights. Due to heavy snowfall, there was no electricity in Manali, This hotel do not have generator backup. We were forced to stay without room heaters, and Hotel staff is not ready to do anything about it. They were not ready to give just a bucket of hot water!!!!!!!!
For 2 nights we were staying without room heaters in such a extream cold weather. 3rd day we were shifted to another hotel.
other surrounding hotels ecexpt "The conifer" were having generator backup and tourists staying there were not having any problem.
- Official Description (provided by the hotel):
- Message from M.D. Our motivation to give our best every day comes from our core purpose: we will challenge conventional thinking and innovatively use all our resources to drive positive change in the lives of our members and communities across the world .. Our services support our customers’ ambitions to improve their living standards; our responsible business practices positively engage the communities This commitment to sustainability—social, economic, and environmental—rests upon a set of core values. They are an amalgamation of what we have been, what we are, and what we want to be. These values are the compass that guides our actions, both personal and corporate. They are: Professionalism We have always sought the best people for the job and given them the freedom and the opportunity to grow. We will continue to do so. We will support innovation and well-reasoned risk taking, but will demand performance. Good corporate citizenship As in the past, we will continue to seek long-term success, which is in alignment with the needs of the countries we serve. We will do this without compromising ethical business standards. Customer first We exist and prosper only because of the customer. We will respond to the changing needs and expectations of our customers speedily, courteously and effectively. Quality focus Quality is the key to delivering value for money to our customers. We will make quality a driving value in our work, in our products and in our interactions with others. We will do it 'First Time Right.' Dignity of the individual We will value individual dignity, uphold the right to express disagreement and respect the time and efforts of others. Through our actions, we will nurture fairness, trust, and transparency. ... more less