Hi, I had booked Hotel Kunzam (HPTDC) for a stay with my family for 2 days (1st June to 3rd June).
I arrived at the hotel on the afternoon of 1st where the initial interaction with front office staff was decent but all the staff was keen on delivering service basis the Tip on offer (Typical Govt set-up).
We had booked 2 rooms & they were to say the least; very ordinary (Bad smell in room & also the furniture was outdated/broken). We had a very difficult night as the mattresses on the bed were next to non-existent. This created lot of issues for both self & as well as my parents who were there with me.
I had both Dinner & Breakfast included in the package & had a very bad experience in that front too. Dal served in dinner was watery (to put it politely) & the Paneer was chewy. Breakfast had a very limited option of Chole/Puri & Bread.
To summarize the experience in short, we all checked out the very next morning (2nd June) thereby forfeiting our amount paid for the 2 days.
Please book only if you are after proximity to Mall Road & can live with nothing instead!