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“Very Good Business Hotel”

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Crowne Plaza Hotel Gurgaon
Ranked #10 of 228 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
UK
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very Good Business Hotel”
Reviewed 11 May 2012

Stayed here for a couple of nights, nice big clean rooms with good facilities, good restaurants and breakfasts, good hotel facilities in general with helpful staff. Would stay again.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wideeyedandlegless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, 14 May 2012
Dear Guest,
Greetings and Thank YOU for your kind words of appreciation for our hotel and the team. It is such encouraging feedback that drives my team and me to further our standards of service to ensure we recieve our geusts back over and over again.
Looking forward to meeting with you personally on your next visit.
Kind regards
Arindam Kunar, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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828 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
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English first
Minneapolis, Minnesota
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 27 April 2012

Stayed here for work for about 2 weeks and had a great time. The service is just great, incredibly friendly people. Our team ate in the hotel restaurants almost every night and the staff started recognizing and welcoming us by the end of our trip. Our favorite was the Brazilian steakhouse, but even the bar had great late night food. The rooms were just great, and were very clean, what you would expect from a Crowne Plaza. I loved the neverending restock of bottled water!!! The workout room was a titch small, but I never had a problem getting a treadmill. Will plan to stay there again next time I travel to Gurgaon.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyAdventuresMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, 28 April 2012
Dear Sir /Madam
Greetings from Crowne Plaza Today Gurgaon, and thank you very much for your kind comments and appreciation of our team. It is words like these that make us look forward to come to work and delight our geusts.
I do look forward to your next visit, and hope we can meet then.
Arindam Kunar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
1 review
Reviewed 26 April 2012

Few days back went for a dinner on 14feb2012 who so ever the manager on duty was there sorry i dont know the name was a GEM..I beileve we should have a clone of such people for to spread aound whole industry..He was extremely gentle ,and managing the whole crowd so well...I must say the way the serve the dinner considering the staff was busy and apologise for the mistake which we miht have ignored,, ensuring to help his staff member in time of crsis..cheers for him

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank xyz x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HKG
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 April 2012

I spent the weekend at the Crowne Plaza and had a very comfortable stay. The staff were marvellous.Very attentive and courteous. Rooms are spaceous and nicely designed. The only thing I didn't like were the bed pillows which I thought were too soft. Access to internet isn't complimentary not even in common areas such as the lobby area.

In general, if you are staying in Gurgeon, this is a good choice of hotel.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HKONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, 28 April 2012
Dear Sir/Madam
Greetings and thank you for your feedback. We deeply appreciate your taking precious time out to write about our hotel and the team.
We are already addressing the pillows, and I am sure, your next visit will be an affirmation of the fact that we have taken note of and actioned your feedback
Regards
Arindam Kunar
General Manager
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Mumbai
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 April 2012

Stayed at Crowne Plaza GGN for a day and found it to be a pleasant experience. The property is right on the highway but built about 500 yards away to avoid the hustle & noise from the Highway. Good layout and had a comfortable stay overall. The only negative element was the constant power cut. Over the night i stayed, the power went out for almost 5 - 7 times and the generator kicked in after 2 - 5 minutes. This however did not help the sleep factor at all.

It could also be due to this reason the aircons were not that effective, and there was a general feeling of humidity!

Room Tip: The suites are great!
See more room tips
  • Stayed April 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GirishNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review, 28 April 2012
Dear Mr Nair
Greetings and thank you for your positive feedback on our hotel. We appreciate your taking precious time out to write about your experience about our hotel. With regards to the power cuts, you may already be aware of the severe power shortage that our city has, even so more in the summer. We have full power back on our entire hotel and its facilities. Besides the minor time that it takes for the automatic switch over of power back up, there is unlikely to be any other inconvinience to our guests. The particular night you mention seems to have been an exception in terms of the number of times of power outage.
I look forward to welcoming you back to the hotel, and hope we can meet on your next visit.
Kind regards
Arindam Kunar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Gurgaon

Property: Crowne Plaza Hotel Gurgaon
Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#9 Spa Hotel in Gurugram (Gurgaon)
#10 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Price range (per night): ₹ 7,007 - ₹ 14,662
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Official Description (provided by the hotel):
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

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