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“Good hotel”
Review of Galaxy Hotel & Spa

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Galaxy Hotel & Spa
Ranked #49 of 263 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed 12 December 2011

I was quite satisfied by the level of service and the size as well as decor of the room, but then again I was paying a lot of money for it. Given that you do not always get a minimum level of service even after spending a lot of money, I deem it to be a good hotel. The staff was friendly, if a little inexperienced, perhaps it is because it is a relatively new hotel. But no pronlems otherwise.

Room Tip: Can't say
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  • Stayed: June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank eaterofjams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galaxy-Hotel, Front Office Manager at Galaxy Hotel & Spa, responded to this reviewResponded 3 January 2012

Dear Guest ,

Greetings of the day!!!

We appreciate your effort to highlight our points where we do need to work on in order to ensure that our guests have a memorable stay.
In reference to your mentioned concern kindly be rest assured we will be looking into the said points in a most optimistic way and considering them as the moments of truth and a point of improvisation.
Due to unforeseen circumstances if we were not able to provide you with the level of service to which we pride ourselves upon, for which we certainly look forward to another oppurtunity to further our intent of giving you an astounding experience.

Please feel free to contact us for any further assistance

Warm Regards

Ashvinder Singh
Front Office Manager
ashvinder.saini@galaxyhotel.in

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Reviews (417)
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359 - 363 of 417 reviews

Reviewed 18 September 2011

I stay very close to this hotel but was allowed to stay for a night in the hotel as i get a lot of my guest to stay here. This hotel is exceptionally made with really nice rooms, comfortable beds and washrooms.

The hotel has a lot attractions too...a shopping mall next to it. Very nice restaurants being THE MONK and HOWZAT the pub brewery which is fantastic. The swimming pool is also on the top floor which is fun to be in! The hotel is very near to MG ROAD which the shopping district of gurgaon!

Room Tip: Go for the room which has a view of the stars!!!
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  • Stayed: December 2010, travelled as a couple
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    • Location
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    • Service
2  Thank Pawansahni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galaxy-Hotel, Front Office Manager at Galaxy Hotel & Spa, responded to this reviewResponded 21 September 2011

Dear Guest,

Thank you for a heart warming compliment. We are delighted that you enjoyed our rooms, restaurants,as well as our services with the array of retail selection. We look forward to the pleasure of serving you in your next visit.

Warm Regards,
Ashvinder Singh
Front Office Manager
The Galaxy Hotel Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2011

this hotel certainly knows how to make the best use their time and resources available....
first i am met by a very pretty and a courteous lady at the airport who came to receive me... we struck some good conversation while traveling to the hotel and she even took care of all the formalities right there in the car and handed over the key (means no wasting time to wait for the room!!!! WOW)....
The room was the best part of all.... huge size, jacuzzi, see through roof and above all the massage chair....

apart from rest of the comforts of this hotel the shopping mall, Spa and even the restaurants especially the Chinese and the beer bar was awesome... even learnt how they did it...
This was the best Chinese food i ever had as well as the beer was incomparable( just amazing).

The staff was amzing and always hands on to take care of your all requirements ....

if you are visiting gurgaon for work ensure you try this hotel ... they surely redefines the meaning of service... though i did not have alot of time to enjoy all the services but will surely plan again to visit them only to enjoy their hospitality

A must Visit place to stay

Room Tip: the room with the massage chair is awesome
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  • Stayed: May 2011, travelled on business
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    • Location
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    • Service
2  Thank Lifetraweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galaxy-Hotel, Front Office Manager at Galaxy Hotel & Spa, responded to this reviewResponded 16 September 2011

Dear Guest,

Thank you for a heart warming compliment. We are delighted that you enjoyed our rooms, restaurants, Spa as well as our services with the array of retail selection. We look forward to the pleasure of serving you in your next visit.

Warm Regards,
Ashvinder Singh
Front Office Manager
The Galaxy Hotel Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2011

This not very pretty hotel, packs a lot of punch and is located on the National Highway towards Jaipur in Gurgaon. It's close enough to the shopping and malls in gurgaon and close enough to the industrial areas as well. The rooms were great, comfortable and well furnish and the staff was polite and attentive. What sets Galaxy apart from the other hotels in this area is the nice shopping arcade with Anokhi and a couple of other designer galleries including the wonderful Ashley Shoe OUTLET and three fabulous restraunts and a coffee shop. The beer brewry Howzatt is truly special and the Chinese food at the Monk and the grills at Axis are exquisite. There is also a fabulous spa where I got a wonderful massage however no beauty services that I could make out. This is a perfect hotel for a weekend break and a pampering session with friends.

Room Tip: The rooms are not in the same area as the bar and restraunts so most of the rooms are well located a...
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  • Stayed: June 2011, travelled with friends
    • Value
    • Sleep Quality
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    • Service
Thank sunshineseema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galaxy-Hotel, Front Office Manager at Galaxy Hotel & Spa, responded to this reviewResponded 3 August 2011

Dear Guest,

Thank you for a heart warming compliment. We are delighted that you enjoyed our rooms, restaurants, Spa as well as our services with the array of retail selection. We look forward to the pleasure of serving you in your next visit.

Warm Regards,
Ashvinder Singh
Front Office Manager
The Galaxy Hotel Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2011

The hotel is quietly set next to the expressway, and has a really sophisticated style. The shops and crowd give this impression. The rooms are great, and much more valuable that the price. The massage chair, and sunroof in the rooms endorse the symbol of luxury that this property stands for. The English-speaking staff is extremely courteous, and helps in every way they can. The wide choice of restaurants are a bonus, with the award-winning chinese restaurant MONK situated in it. The spa is a great place to relax, as is the humungous gym, and the rooftop pool, overlooking the city.

Room Tip: Suite
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  • Stayed: December 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pranay75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galaxy-Hotel, Front Office Manager at Galaxy Hotel & Spa, responded to this reviewResponded 4 July 2011

Dear Guest,

Thank you for a heart warming compliment . We are delighted that you enjoyed our rooms, restaurants as well as our Spa. We look forward to the pleasure of serving you in your next visit.

Warm Regards,
Ashvinder Singh
Front Office Manager
The Galaxy Hotel Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Galaxy Hotel & Spa

Address: National Highway 8, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Gurugram (Gurgaon)
#33 Business Hotel in Gurugram (Gurgaon)
#38 Luxury Hotel in Gurugram (Gurgaon)
Price Range: ₹ 4,401 - ₹ 6,824 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Galaxy Hotel & Spa 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
Located in the middle of Gurgaon's Central Business District and a mere 25 minutes away from the domestic and international airports, the Galaxy Hotel & Spa is an island of convenience for the global business traveller. The hotel offers gorgeous accommodations and five-star amenities to enhance your stay. Make yourself comfortable in your elegant room or suite, with its spacious rooms, luxury bedding and complimentary high-speed Internet, Additional hotel perks include our award-winning Spa- Spa Soul, as well as fantastic dining at our seven different on-site restaurants. Enjoy a workout in the fitness center, relax in our outdoor infinity pools, or let the children make a splash in the kid's pool. Those hosting or attending events here in Gurgaon will be delighted with our extensive weddings and conferences event space.Welcome to your luxury hotel getaway here at The Galaxy Hotel & Spa. ... more   less 
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Also Known As:
Galaxy Hotel Gurgaon

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