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“Luxury relief in Dehli suburb”
Review of Trident, Gurgaon

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Trident, Gurgaon
Ranked #2 of 263 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed 19 June 2012

In hectic Dehli the Trident is an oasis of pleasure and well beeing! Spacious, silent and relaxing. I also tried the italian restaurant where you could choose from an ala carte or the buffet - both good choices! Delicate pool and very friendly staff - sometimes maybe a little too much friendliness and service.

  • Stayed: June 2012, travelled on business
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1  Thank Anders G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded 20 June 2012

Dear Guest,

Thank you for spending your valuable time for updating your response onto the Trip Advisor.

As you have noticed that the hotel is designed to be an oasis in the midst of the hustle and bustle of the city and it is this characteristic which is sought after by most travelers looking for tranquility.

I am delighted to note that you liked the food choices.

Your feedback has been shared with the team who has been briefed to provide unobtrusive service at all times.

We look forward to welcoming you back in the not so distant future.

Warm regards
David Mathews
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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905 - 909 of 1,222 reviews

Reviewed 19 June 2012

I recently had the oportunity to stay at the Tridnet in Gurgaon, must say this was an unexpected surprise. The architecture and ambience of the property was magnificent, the whole experience from the moment the car door opened to the time i left for the airport was excellent. The surrundings, facilities and room were beyond reproach

Room Tip: just take it all in.... and bring a camera.... your riends just wont believe you.
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  • Stayed: June 2012, travelled on business
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Thank kh1668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded 21 June 2012

Dear Guest,

Thank you for spending your valuable time for updating your response onto the Trip Advisor.

I am delighted to note that you appreciate the architecture and ambience of the hotel and that you an excellent experience.

Your positive comments have been shared with the team.

We look forward to welcoming you back.

Warm regards
David Mathews
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2012

We arrived at the Trident from the airport on a hot June morning. It was like being in high end luxury hotel in the Middle East and that is a total compliment. Gurgaon's June desert like heat, the approach to the main building and the lovely aroma of fresh coffee with cardomom (very Middle Eastern) greeted us as a hotel personnel guided us to the reception. Our room was well done. The staff extremely helpful warm and polite. You really have a great training program Trident Management. We wish you could train other hotels too! Excellent meals both continental and Indian. The breakfast Buffet was amazing. There is a lady chef who walks around talking to the guests - she is so real and service oriented a pleasure to just watch her work.
Just one unbiased tip: when I walked in for the breakfast buffet to join my husband I was asked “are u staying with us madam?” I was a bit miffed at this as I do expect a not so full hotel to know this. But it was my husband who found it very rude. Staff should be briefed a bit everyday by the front office on the guests who are in.
For the rest - real service and with every thank you we gave out we got the same answer: "it was a pleasure serving you sir/madam" said with a genuine smile.

  • Stayed: June 2012, travelled with family
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1  Thank WanderingstarMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded 19 June 2012

Dear Guest,

Thank you for spending your valuable time for updating your response onto the Trip Advisor.

The hotel takes great pride in providing the best possible service to the guests. I am delighted to note that you appreciate the food and service.

Please be assured that your feedback has been shared with the Food and Beverage team.

Your positive comments have been communicated to all our team members.

We look forward to welcoming you back.

Warm regards
David Mathews
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2012

This was my first trip to India. When I was told that I had to travel there on Business, I started reviewing some of the Hotels, hoping that I would be allocated somewhere nice. I couldn't have been more pleased with the Trident. From arrival to departure, the staff were fantastic - attentive, eager to please and made my stay very enjoyable. Although the hotel is in the middle of a busy area of Gurgaon, once you step out of the car and into the Hotel, it is peace and tranquility. Just what you need after a hard day of work! The rooms and facilities at the hotel are fantastic, which is what you would expect from this Hotel, but what makes it more special are the team, from front desk (easiest check-in/check-out I have ever experienced), to Restaurant/Bar staff, to Housekeeping, to gardeners...(the list goes on....) - all of them absolutely wonderful.
I am travelling again in a couple of weeks, and I have everything crossed that the Company will allocate the Trident for me and my colleague once again.....

  • Stayed: May 2012, travelled on business
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1  Thank Vicky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded 15 June 2012

Dear Guest,

Thank you for spending your valuable time for updating your response onto the Trip Advisor.

As you have noticed that the hotel is designed to be an oasis in the midst of the hustle and bustle of the city and it is this characteristic which is sought after by most travelers looking for tranquility.

Your positive comments have been shared with the staff.

The Trident team looks forward to welcoming you back.

Warm regards
David Mathews
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2012

Little did I know that the Trident in Gurgaon was smack in the middle of busy streets and pedestrians. This oasis was exactly what I needed after long hours at work. The fact that the Trident is so secluded from the hussle and bussel yet so conveniently located is amazing. Add to that the total perfection of the staff from check-in to all three restuarants to spa facilities and of course housekeeping make this place every bit 5+ stars. If you want clean, professional, quiet and restful then this is the place. Thank you Tridnet for making me feel like a "king" for two weeks. I'll Be Back!

Patrick Giordano, USA (Florida)

Room Tip: Best room overlooks the water.
See more room tips
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded 14 June 2012

Dear Guest,

Thank you for spending your valuable time for updating your response onto the Trip Advisor.

The hotel as you have noticed is built to be an oasis amidst the hustle and bustle of the city.

Your positive words have been communicated to the team.

We look forward to welcoming you back.

Warm regards

David Mathews
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Gurgaon

Address: 443 Udyog Vihar, Gurugram (Gurgaon) 122016, India
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Gurugram (Gurgaon)
#2 Romantic Hotel in Gurugram (Gurgaon)
#2 Business Hotel in Gurugram (Gurgaon)
#2 Spa Hotel in Gurugram (Gurgaon)
Price Range: ₹ 11,401 - ₹ 29,427 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trident, Gurgaon 5*
Number of rooms: 136
Official Description (provided by the hotel):
The award winning Trident, Gurgaon, is set amongst 7 acres of landscaped gardens, walkways, courtyards, reflection pools and fountains. The hotel is located in the central business district of Gurgaon, a part of the New Delhi National Capital Region. Its resort like ambience includes 136 rooms and suites. Trident, Gurgaon has been voted 'Asia's Leading Hotel' at the World Travel Awards, 2013. Trident, Gurgaon has been awarded Traveller's Choice Award by TripAdvisor, 2015. ... more   less 
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Also Known As:
Trident, Gurgaon Hotel Gurgaon
Trident Hotel Gurgaon
Gurgaon Trident Hotel

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