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The Angel Hotel
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Reviewed 5 October 2011

Whatever you do, Please DO NOT stay at Angel Guest House, because you will be taken for a royal ride by Shilpi Gupta, the person managing the place....

- You will be promised something and you will be given something else.
- You will not get a receipt for the payment that you make.
- If you happen to leave before the month is up, she will ensure that she charges you a higher rate than earlier committed, just so that she will end up reimbursing you much less....

We came to Gurgaon for medical purposes and contacted Shilpi Gupta because Angel Guest House is close to Medanta - however, its not "50 steps" away from Medanta as she advertises everywhere - that is just a con to lure clients.

Anyway, we were supposed to get a 3 bedroom serviced apartment at Angel Guest House but that was not ready so she gave it in writing that she would put us up at another property that she manages called Angel Residency - however when we arrived there, she sent us to another place called Chahal Residency in South City 1, which was 3-4 kms away from Medanta - did she think we were fools and wouldn't find out the real name of the place we were staying at?

Then when it came to making the payment, we paid her 1 month's rent in advance but never got a receipt for it at all which is most unprofessional of anyone managing a Guest house. In her case, she claims to manage many properties, which makes it even worse.

We needed to move to Angel Guest House at the earliest but she kept telling us that the property is getting ready - however that never happened and we continued living at South City 1. She tried to accommodate us by telling us that we could stay in a 4 bedroom apartment instead of a 3 bedroom, where we would have to share with someone else - this is after we had specifically told her earlier that we want an "exclusive" apartment. Then she gave us another option where we could stay in a 3 bedroom apartment there - however the kitchen in that flat is one that caters to the entire guest house - and she expects us to live in a 3 bedroom serviced apartment where we have to share the kitchen with other staff? Unbelievable!

Then when we had to leave prematurely, i.e on the 23rd day, (we had paid up in advance for 30 days) and when it came to reimbursing us for 7 days, she hiked up the rates from Rs.1500 per room per night to Rs.1800. This is most unethical as there was no mention of this at all before, either verbally or in writing.

Shilpi Gupta is not to be trusted so please take my sincere advice and DO NOT deal with her at all for accommodation in Gurgaon as you will get duped one way or another.

Please don't hesitate to call me on ---- or email me on ----

  • Stayed: September 2011, travelled with family
    • Value
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5  Thank Rishad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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