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“A fine business hotel in Gurgaon” 4 of 5 bubbles
Review of Courtyard Gurugram Downtown

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Courtyard Gurugram Downtown
Ranked #21 of 227 Hotels in Gurugram (Gurgaon)
Bengaluru, India
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A fine business hotel in Gurgaon”
4 of 5 bubbles Reviewed 29 August 2012

Overall: a good choice for the business (or leisure) traveler who wants to stick to the Marriott chain in Gurgaon.

I have stayed here multiple times on business trips and have hosted foreign business visitors here who all liked the hotel.

Property: located close to the IFFCO chowk Metro station and to the Delhi airport (about 30-45 mins taxi ride). Offers all the standard Courtyard amenities incl a nice pool after a hot Gurgaon day and a gym. The surroundings can become a mess if it rains, but that's true for all of Gurgaon with its non-existent drainage system.

Service: quite good. Didnt have issues. During a recent trip, we had to wait for the room to become ready (seemed to be a genuine issue: we needed 4 rooms and had arrived at 12pm), but was handled smoothly by the staff. Havent tried their room service.

Food: excellent choices for both food and drink. Breakfast buffet which I have tried multiple times, is extensive with very efficient service. Only gripe if any is the lack of South India coffee on the offerings!

Other amenities: didnt try out the other options although my co-travelers liked both the pool and the gym.Wi-fi was fine and is free if you are a member of their frequent traveler program.

Cant go wrong with this property.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VikramAndJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanika H, General Manager at Courtyard Gurugram Downtown, responded to this review, 6 September 2012
Dear VikramAndJay,
Greetings from the Courtyard by Marriott, Gurgaon!

We are pleased to note that you have enjoyed your stay and that you were satisfied with the services rendered. Your feedback has been shared with the entire team. Whilst it has always been our focus to provide our valued guests with personalized service; it is feedback such as yours that inspires the team to strive to perform better.

Thank you for having stayed with us and we look forward to the opportunity of welcoming you back at the Courtyard by Marriott, Gurgaon.

Best regards,
Kanika Hasrat
General Manager
kanika.hasrat@courtyard.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Singapore, Singapore
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 25 August 2012

I was in Gurgaon for a business trip and found the hotel is perfectly situated within 15 minutes drive from cyber city and offices along Golf Course Road. The room was as expected for a hotel of this class. The staff was very helpful and polite.
The gym was ok, only three tread mills so make sure to be early if you want to get one during peak morning hours. Internet connection was very good (not necessarily a given). All in all, quite a pleasant experience.

Stayed August 2012, travelled on business
Helpful?
Thank Andreas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_delgu_marcom, General Manager at Courtyard Gurugram Downtown, responded to this review, 6 September 2012
Dear Andreas B,
Greetings from the Courtyard by Marriott, Gurgaon!

We are pleased to note that you have enjoyed your stay and that you were satisfied with the services rendered. Your feedback has been shared with the entire team. Whilst it has always been our focus to provide our valued guests with personalized service; it is feedback such as yours that inspires the team to strive to perform better.

We thank you for having stayed with us and we look forward to the opportunity of welcoming you back at the Courtyard by Marriott, Gurgaon.

Best regards,
Kanika Hasrat
General Manager
kanika.hasrat@courtyard.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
125 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 19 August 2012

Stayed in this hotel when I was on a business trip to Gurgaon. The hotel is very conveniently located to the business district of Gurgaon and even with the heavy morning and evening traffic the trip would not take longer than 30 minutes. The rooms are spacious and nicely decorated in standard Courtyard style. Hotel also has great welness facilities: lovely swimming pool, very well equipped and air-conditioned gym and great spa. Do try spa massage when you are at the hotel: it stays open till rather late in the day so you can actually do it even if you are working the full working day (book in advance, though). Breakfast buffet seems to cater mainly for local tourists so after a couple of days you get a bit tired of the same selection. I also tried the evening buffet dinner. The food was great, but frankly your room service dinner will be much much cheaper. The service and the hotel staff are top notch: everybody is very polite, friendly and ready to suggest things. They did make my stay pleasant at this hotel. Big thank you to the serving staff.
Also have to mention the hotel car service: it is great and always readily available for pick up, drop of or for driving me around for business purpose. Hotel also offers airport pick up and drop off. I definitely recommend you using them: the prices are definitely very competative to what yoy see on the market in Gurgaon.
I definitely will be staying at this hotel again and will recommend it to my colleagues.

  • Stayed July 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank elenkahu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_delgu_marcom, Public Relations Manager at Courtyard Gurugram Downtown, responded to this review, 21 August 2012
Dear Elenkahu,
Warm greetings from Courtyard by Marriott, Gurgaon!

We really appreciate you taking out time to write such a beautiful feedback about us. Reviews like these are very encouraging for the team to perform better each day.

We look forward to seeing you here again very soon.

Best regards,
Sonia Rana
Marketing & Communications Manager
95600 94478
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 16 August 2012

The location of this hotel is absolutely perfect for business travel in and around Gurgaon. Their staff are really very efficient and proactive. They also have a lovely Momo cafe with croissants and coffee that are world class.

Rooms are good and modern unlike Chennai hotel of the same brand.

  • Stayed August 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shreya14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_delgu_marcom, Public Relations Manager at Courtyard Gurugram Downtown, responded to this review, 21 August 2012
Dear Shreya14,
Warm greetings from Courtyard by Marriott, Gurgaon!

We thank you for your valuable review, feedback like this is very encouraging for the team to perform better each day.

Let us know when you plan to visit us next!

Warm regards,
Sonia Rana
Marketing & Communications Deppt
95600 94478
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 August 2012

I was there only for a night, the rooms are very comfortable and the stay was pleasant. The hotel is well connected to the business districts in Gurgaon and New Delhi. The hotel also has a nice bar and a very relaxing pool, ideal for the business traveller.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Elton H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cy_delgu_marcom, Public Relations Manager at Courtyard Gurugram Downtown, responded to this review, 21 August 2012
Dear Elton H,
Warm greetings from Courtyard by Marriott, Gurgaon!

We thank you for your valuable review, feedback like this is very encouraging for the team to perform better each day.

We look forward to seeing you here again very soon.

Thanks & warm regards,
Sonia Rana
Marketing & Communications Manager
Courtyard by Marriott, Gurgaon
95600 94478
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Gurugram Downtown

Property: Courtyard Gurugram Downtown
Address: Plot no _ 27 B, Sector Road | B Block, Sushant Lok 1, Sector 27, Gurugram (Gurgaon) 122002, India
Region: India > Haryana > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Gurugram (Gurgaon)
#10 Family Hotel in Gurugram (Gurgaon)
#12 Business Hotel in Gurugram (Gurgaon)
#19 Luxury Hotel in Gurugram (Gurgaon)
Price range (per night): ₹ 5,760 - ₹ 10,603
Hotel Class:4 star — Courtyard Gurugram Downtown 4*
Number of rooms: 198
Official Description (provided by the hotel):
Set in the heart of Gurgaon, the ‘Cyber City’ of North India, Courtyard by Marriott, redefines comfort and quality. The hotel is strategically located in Gurgaon just 30 minutes away from the New Delhi International Airport. Courtyard’s warm, attentive service, exclusive dining options and best-in-class amenities, makes it an ideal choice for business and leisure travellers looking for an international standard hotel accommodation in the national capital region. The location provides easy access to not just the key tourist attractions of New Delhi, but also makes it a perfect base for tourists covering the entire ‘golden triangle’ of Agra and Jaipur.Courtyard by Marriott, Gurgaon offers 198 spacious, contemporary rooms which include 154 fully appointed rooms, 38 executive rooms and 6 exquisite suites with king size beds along with a fully equipped work-station, ensuring that each guest has a comfortable and memorable stay. For the discerning business traveller, the hotel offers all facilities including meeting rooms, state-of-the- art audio-visual equipment as well as wireless, high speed internet access and video conferencing facilities. ... more   less 
Reservation Options:
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Also Known As:
Courtyard By Marriott Gurgaon Hotel Gurgaon

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