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“Average Hotel for a short Business Trip”

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ibis Gurgaon Golf Course Road - An AccorHotels Brand
Ranked #19 of 228 Hotels in Gurugram (Gurgaon)
Bengaluru, India
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Average Hotel for a short Business Trip”
Reviewed 7 April 2012

Fairly average hotel for business trip. Basic facilities are there but does not justify the price.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agrabhay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 11 April 2012
Dear Guest, Thank you for your comments on Trip Advisor. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. We will do our best to delight you, should you give us the opportunity in future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (183)
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Bengaluru, India
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 April 2012

Ibis has never dissapointed me. The same goes true for this one also. The service is nice. Though there are some staff who were not as helpful as the other! I don't think that could sometime be helped.

Food is average. Location great. While I would rate the overall experience as good, there were couple of glitches which forces me to give it an average review.
Internet- You need a coupon to access WiFi! This gets expired after 24 hours and you need to get a new one! Thought the hotel staff is always ready to issue you another coupon, I as a business traveler, would prefer seamless access linked to my room.

They have a limited Room Service Menu. Which has sandwiches, Noodles, Biriyani, Kati rolls, burger and pasta. They don't deliver anything else to your room. Even if they have other items available in the resto, they do not deliver these. This was bit strange!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Niktraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 5 April 2012
Dear Guest, Thank you for sharing your feedback. We would like to inform you that ibis hotels do not offer delivery of goods into the room but we Ibis Gurgaon do offer room service facility i.e. 24/7 food menu however that is on specific menu kept in the rooms. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. Removing these frills allow us to keep our room rates substantially lower and pass on this benefit directly to our corporate guests and in turn translating this into lower travel spend and increase in bottom-line for their organizations. However, please be rest assured rest of your concerns have been taken seriously and reviewed with the concerned departments who all aspire to offer you an enhanced experience on your next visit.
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A TripAdvisor Member
Reviewed 1 April 2012

For a hotel that charged $100 (including taxes), they could not even provide clean towels and sheets. Amazing how hotels are able to get away with such poor quality service by just being under a global brand.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 2 April 2012
Dear Guest, Thank you for sharing your feedback. This feedback has been discussed internally and it is very distressing for me personally to learn about your experience. Please be assured that poor quality experience such as above is not the norm at Ibis Gurgaon. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. I am personally dismayed to know of the incidents which affected your pleasant stay. I will certainly take this up with my team with necessary corrective measures. We will do our best to delight you, should you give us the opportunity in future.
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Pecetto Torinese, Italy
Level Contributor
134 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 March 2012

I've spent there two nights, hotel is comfortable enough, in particular considering the rate, very convenient if compared with other hotels available there around. Rooms are spacious enough, but everything give a cheap impression. I don't like at all "cyber" washroom, completely plastic made. Buffet breakfast is good for quality and quantity. I recommend for short stays. Bed and pillow very good

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alessio315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 31 March 2012
Dear Guest, Thank you for sharing your feedback with us, we are delighted that you enjoyed the food & services. Regarding your concern about the washroom, we would like to inform you that the washroom style & size of ibis Hotels is standard across worldwide. Looking forward to welcoming you again.
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Additional Information about ibis Gurgaon Golf Course Road - An AccorHotels Brand

Property: ibis Gurgaon Golf Course Road - An AccorHotels Brand
Address: 1 Block, Gurugram (Gurgaon) 122002, India (Formerly Hotel Ibis Gurgaon)
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #19 of 228 Hotels in Gurugram (Gurgaon)
Price range (per night): ₹ 4,536 - ₹ 5,832
Hotel Class:3 star — ibis Gurgaon Golf Course Road - An AccorHotels Brand 3*
Number of rooms: 217
Official Description (provided by the hotel):
Economy hotel for business and leisure With sector 53-54 rapid metro station next to the hotel, ibis Gurgaon Golf Course Road is just 11 minutes to Cyber City. It is the most convenient base for all travelers with T1 & T3 airport terminals 15 Kms away. This economy hotel in Gurugram is a short drive away from buzzing shopping hubs of - South Point mall, DT Mega mall, Paras Downtown and 6 mins away from M.G Road and Sikandarpur stations. With easy access to Faridabad road, it's a 15-min drive from TATA Consulting Services in Gwal Pahari. With corporate parks like The Executive Centre at One Horizon Center, American Express and Genpact in the same vicinity, it is going to be the closest hotel to Cyber City, being just 11 min away via the express metro line. It is close to Sohna Road and some of the leading-edge hospitals of the city like Alchemist Hospital, Fortis Memorial Research Institute (opposite Huda Centre Metro Station), Paras Hospital, Medanta – The Medicity, Artemis & PrimaMed Super Specialty Hospital. The hotel also welcomes you with a plethora of dining and entertainment pit-stops nearby like the DT Cinema, Cyber Hub, Kingdom Of Dreams Arts Centre, The Oyster Amusement Park, breweries & the DLF Golf & Country Club – one of the most prestigious golf clubs’ in India. Features: The hotel features state-of-the-art meeting spaces that can accommodate over 70 delegates and a well-equipped gymnasium. Be it light bites or sumptuous spreads, Spice it – our multi-cuisine restaurant offers it all where you create, we cook! In-room: The 214 well-designed rooms feature high-speed free Wi-Fi, LED TV; black out curtains, safe deposit and tea and coffee amenities along with a mini fridge – dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles. ... more   less 
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Also Known As:
Accor Hotel Gurgaon

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