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ibis Gurgaon Golf Course Road - An AccorHotels Brand
Ranked #22 of 229 Hotels in Gurugram (Gurgaon)
Tokyo, Japan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“what an experience!”
2 of 5 bubbles Reviewed 9 February 2012

As this was a business hotel I had expected that there would have been a minimal level of cleanliness but boy, was I wrong. (I stayed here in Jan 2011)

Room
While it wasn't the most spacious it was sufficient for a single traveller with minimal luggage.
Furniture looked dated and there was some stains on the towels.
Desk space was also limited and there was minimal space to walk about in the room.
The bathroom had a caravan feel to it. I felt I was in a caravan each time I had to go to take a shower. The drainage system did not work very well in my room so it took some time for the water to completely drain.
TV channels were I found rather limited as well and would have hoped for a wider selection.

Restaurant
The breakfast spread was nothing to shout about; in terms of taste and variety.
As for dinner, I found the pasta to be very soggy and the grilled dishes to be very dry.

Security
There was a mandatory security check each time you entered the hotel.

Service
There was nothing outstanding in terms of service. It felt like the staff was just going through the motions. Even reception did not wear smiles on their faces. I felt like I was imposing myself on them when i had questions.

Cleanliness
When I first entered the room, there was a foul smell coming from the toilet. When i went in to check, imagine my horror as I saw that there was urine in the toilet. I wonder how housekeeping could have missed that out. I think that was by far the worst episode at the hotel.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline SL T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 21 February 2012
Dear Guest,

Thank you for your comments on Trip Advisor. We would like to inform you that the room size of ibis Hotels is standard across worldwide

Regarding your complaint on the cleanliness please be rest assured that we have taken corrective measures and would ensure that these incidents are not repeated in future. However, please be rest assured rest of your concerns will be reviewed with the concerned departments who all aspire to offer you an enhanced experience on your next visit.
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1,120 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
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English first
mumbai-india
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 7 February 2012

The hotel has extremely small rooms , though has a decent lobby , there is no one to pick luggage .resturant also has bad exhaust so fumes of food tend to stay in thedining area.

Tejas shah

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tejas_shah66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 9 February 2012
Dear Guest, Thank you for your comments on Trip Advisor. We would like to inform you that the room size of ibis Hotels is standard across worldwide.Ibis hotels do not do not offer porterage services and delivery of goods into the room. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. Regarding your concern about the exhaust please be assured the same will be reviewed with the concerned departments who all aspire to offer you an enhanced experience on your next visit.
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Travellers are raving about these Gurugram (Gurgaon) hotels

Chandigarh, India
Level Contributor
295 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed 30 January 2012

I had to stay here as it was close to the place I had business with. But it is certainly not for two large individuals who will find the 1 bed quite crampy. Just about OK if you are single and do not have much luggage. The TV however boasts of channels even from Japan. So may be, that is why the rooms are small. Toilets compare favorably with the ones we find in Airlines. Breakfast Buffet is quite good and has a wide variety which is a plus feature. Internet facility is conveniently located. The Hotel regularly hosts pretty airline staff so eating there is also easy on the eyes.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerIndian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 2 February 2012
Dear Guest, Thank you for your comments on Trip Advisor. We would like to inform you that the room size of ibis Hotels is standard across worldwide. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. Looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AUS
Level Contributor
53 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 27 January 2012

Coming from Delhi airport by taxi , the cab driver refused to go there because of heavy smog . We found another cab driver who helped us finally to get there .
The hotel is located in a suburb of Delhi .
Good service , nice staff, security checks on arriving guests being done .

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterXAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, 30 January 2012
Dear Guest, Thank you for your comments, we are delighted that you enjoyed the services. Looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Gurgaon Golf Course Road - An AccorHotels Brand

Property: ibis Gurgaon Golf Course Road - An AccorHotels Brand
Address: 1 Block, Gurugram (Gurgaon) 122002, India (Formerly Hotel Ibis Gurgaon)
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #22 of 229 Hotels in Gurugram (Gurgaon)
Price range (per night): ₹ 3,405 - ₹ 5,846
Hotel Class:3 star — ibis Gurgaon Golf Course Road - An AccorHotels Brand 3*
Number of rooms: 217
Official Description (provided by the hotel):
Economy hotel for business and leisure With sector 53-54 rapid metro station next to the hotel, ibis Gurgaon Golf Course Road is just 11 minutes to Cyber City. It is the most convenient base for all travelers with T1 & T3 airport terminals 15 Kms away. This economy hotel in Gurugram is a short drive away from buzzing shopping hubs of - South Point mall, DT Mega mall, Paras Downtown and 6 mins away from M.G Road and Sikandarpur stations. With easy access to Faridabad road, it's a 15-min drive from TATA Consulting Services in Gwal Pahari. With corporate parks like The Executive Centre at One Horizon Center, American Express and Genpact in the same vicinity, it is going to be the closest hotel to Cyber City, being just 11 min away via the express metro line. It is close to Sohna Road and some of the leading-edge hospitals of the city like Alchemist Hospital, Fortis Memorial Research Institute (opposite Huda Centre Metro Station), Paras Hospital, Medanta – The Medicity, Artemis & PrimaMed Super Specialty Hospital. The hotel also welcomes you with a plethora of dining and entertainment pit-stops nearby like the DT Cinema, Cyber Hub, Kingdom Of Dreams Arts Centre, The Oyster Amusement Park, breweries & the DLF Golf & Country Club – one of the most prestigious golf clubs’ in India. Features: The hotel features state-of-the-art meeting spaces that can accommodate over 70 delegates and a well-equipped gymnasium. Be it light bites or sumptuous spreads, Spice it – our multi-cuisine restaurant offers it all where you create, we cook! In-room: The 214 well-designed rooms feature high-speed free Wi-Fi, LED TV; black out curtains, safe deposit and tea and coffee amenities along with a mini fridge – dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles. ... more   less 
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Also Known As:
Accor Hotel Gurgaon

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