McDonald's has been an all time favorite fast food joint but my experience was really bad today. We ordered and were asked to sit till our order was ready. I saw a tray with food on the counter and on asking them found that it was my order. There was a man without a mask leaning over the french fries, and a staff member standing idly over the counter was fiddling away with the paper on the tray on which the food is served. I politely asked them to change the fries, but they refused .When I shouted they changed my order and got it served at the table.The burgers were not hot.The French fries weren't cooked properly and when I told the manager he said we have cooked the fries for 3 minutes and he can't do anything if they are not cooked. They have very rude staff who are not concerned about their guests.They want quantity sales without thinking how and what they serve. They put my entire order- 3 burgers, 2 mcpuffs and 2 fries in the same tray. My fries spilling over the rest of the food, at a time when we are taking extra care about cleanliness and safety.
Extremely unhygenic, terrible service. Horrible experience, never going back again.
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