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Savings alert! 18% below average rates

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Reviews (184)
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All reviewsthalirailway stationvalue for moneywalking distancesubject to availabilityhotel is locatedplace to stayeating jointslocal cuisineother citiesnon vegin room diningmain roaddeluxe roomvegetarianspreadtaste
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4 - 9 of 184 reviews
Reviewed 29 April 2018 via mobile

I was attracted by the name “Best Western” associated with the hotel due to my good experience with Best Western hotels previously.

Pros
- Located very close to Surat Railway station
- Rooms are well appointed
- Helpful staff

Cons
- Bit over priced,bargain well
- The approach is through a busy small lane and parking offered is in that lane itself, so it was bit worrisome to park the car there,but, nothing happened to the car.
- Breakfast has less variety and is not well presented.

Stayed: April 2018, travelled solo
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYuvraj, General Manager at Best Western Yuvraj, responded to this reviewResponded 1 week ago

Dear Sir,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Neeta Chunara
General Manager
BEST WESTERN Yuvraj

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2018 via mobile

The Best Western Yuvraaj hotel is placed bang opposite to the Surat Railway station and is a mid budget hotel offering a good business kind of accommodation with medium sized rooms with white clean linens and a good spacious bathroom. Their breakfast is also nice with a reasonable spread and offers local cuisine as well. Choose this hotel for your business trip and you won't be disappointed at all.

Stayed: March 2018, travelled solo
Thank Yatiraj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2018 via mobile

The room, the service and hotel location are excellent for the price you pay which is relatively cheap of what you pay in other cities.The beddings are of good quality. Breakfast does not have a wide variety but has good taste. Friendly staff

Stayed: April 2018, travelled with family
Thank ken21202000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018

Small rooms, hotel located in a noisy place near the railway station. The room had clean bed sheets and towels, quite well maintained. Breakfast is average and the number of items served was quite a variety. Good front desk staff. Bathrooms are also clean and toiletries quality is average. Rom WiFi is slow. There are a number of hotels for dinner around this place and the famous Purohit thali is just at a walking distance. Considering that most Surat hotels overcharge, I would rate this hotel the same and give it a 6/10.

  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Shreenivas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYuvraj, General Manager at Best Western Yuvraj, responded to this reviewResponded 27 March 2018

Dear Sir,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Neeta Chunara
General Manager
BEST WESTERN Yuvraj

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

Was not at all happy with the arrangements. The breakfast and lunch were not ready on time. Constantly, staff were coming in with potential customers to show them the conference room when the training was in progress. No attendant was available - hence if anything was required, we had to run to the Reception to find someone. Washroom was very small - only for 1 person at a time - causing queues during break times.Food served was average.

Stayed: January 2018
Thank Arun T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYuvraj, General Manager at Best Western Yuvraj, responded to this reviewResponded 23 January 2018

Dear sir, Good Morning !!!!

Greetings from Best Western Yuvraj!!!

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara General Manager Report response as inappropriate This response is the subjective opinion of the management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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