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11 - 16 of 39 reviews
Reviewed 20 September 2017

Location
Nearby to bus stand & railway station

Room
Room was not so big, but considering the rate, it was good.

Cleanliness
Linen provided was dirty, they don't provide the basic amenities like dental kit also over there.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank NitishJaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bharatshah1960, Owner at Hotel Central Excellency, responded to this reviewResponded 25 January 2018

Dear Guest,

Thank you for having spared valuable time to share your experience on this forum.

I am delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for kind words of appreciation for our ambiance, rooms, location, food, safety and other facilities.

The team is truly glad to have been able to create some lasting memories. Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful.Regarding your linen related issues, we have taken it up very seriously with the concerned team. We will make sure there should not be any issue for your upcoming stay with us.

The Central Excellency Hotel is a destination in itself, a refuge for serenity and comfortable stay and we are sure that you would return to us to give us an opportunity to serve you again.

We look forward to welcoming you back.

Kind regards,
Visarjan Ahlawat
General Manager
gm@centralexcellency.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile

Central excellency is very good for stay. Nice decorations and very good cleaning. Staff are working helpful and friendly too. Good services and facilities too. Room is also good and clean. Good experience.

Stayed: August 2017, travelled on business
1  Thank viral06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bharatshah1960, Owner at Hotel Central Excellency, responded to this reviewResponded 25 January 2018

Dear Guest,

Thank you for having spared valuable time to share your experience on this forum.

I am delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for kind words of appreciation for our ambiance, rooms, location, food, safety and other facilities.

The team is truly glad to have been able to create some lasting memories. Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful.

The Central Excellency Hotel is a destination in itself, a refuge for serenity and comfortable stay and we are sure that you would return to us to give us an opportunity to serve you again.

We look forward to welcoming you back.

Kind regards,
Visarjan Ahlawat
General Manager
gm@centralexcellency.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

It was nice experiance enjoying your hospitality. Excellent service that has no match. Humble staff with a smile face was a nice gesture. Nice food, ambience u just name? They r at par.

Thanks for evertithing starting from services

Stayed: July 2017, travelled on business
Thank faizalgazi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bharatshah1960, Owner at Hotel Central Excellency, responded to this reviewResponded 25 January 2018

Dear Guest,

Thank you for having spared valuable time to share your experience on this forum.

I am delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for kind words of appreciation for our ambiance, rooms, location, food, safety and other facilities.

The team is truly glad to have been able to create some lasting memories. Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful.

The Central Excellency Hotel is a destination in itself, a refuge for serenity and comfortable stay and we are sure that you would return to us to give us an opportunity to serve you again.

We look forward to welcoming you back.

Kind regards,
Visarjan Ahlawat
General Manager
gm@centralexcellency.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

This hotel was one of the nicer ones I have stayed in India (in this price range). The staff were friendly and helpful, the bed was comfortable. The room was quite clean. I enjoyed the view from the large glass windows. The location was perfect, especially if you are travelling by train.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank maryambenoit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bharatshah1960, Owner at Hotel Central Excellency, responded to this reviewResponded 25 January 2018

Dear Guest,

Thank you for having spared valuable time to share your experience on this forum.

I am delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for kind words of appreciation for our ambiance, rooms, location, food, safety and other facilities.

The team is truly glad to have been able to create some lasting memories. Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful.

The Central Excellency Hotel is a destination in itself, a refuge for serenity and comfortable stay and we are sure that you would return to us to give us an opportunity to serve you again.

We look forward to welcoming you back.

Kind regards,
Visarjan Ahlawat
General Manager
gm@centralexcellency.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2017 via mobile

IT'S A BEST HOTEL TO STAY IN SURAT.
IT'S FACILITATED AND THE BEST THING IT'S CHEAP. The facility give by them is excellent and the food also. And it is in connected with the other areas as well for any of purpose like business, tour etc.

Stayed: February 2017, travelled with family
Thank Sameerk1165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bharatshah1960, General Manager at Hotel Central Excellency, responded to this reviewResponded 25 January 2018

Dear Guest,

Thank you for having spared valuable time to share your experience on this forum.

I am delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for kind words of appreciation for our ambiance, rooms, location, food, safety and other facilities.

The team is truly glad to have been able to create some lasting memories. Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful.

The Central Excellency Hotel is a destination in itself, a refuge for serenity and comfortable stay and we are sure that you would return to us to give us an opportunity to serve you again.

We look forward to welcoming you back.

Kind regards,
Visarjan Ahlawat
General Manager
gm@centralexcellency.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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