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Reviewed 15 October 2017 via mobile

Intended to stay there for 3nights while in Surat. We booked 3 rooms as the whole family were holidaying together. As soon as we walked in the room, the first thing that hits u, is the mold smell! That is with all 3 rooms. Noticed the bed sheets n pillow cases were dirty, looks like it wasn't changed since the last person checked out. Asked them to change it n they did, then decided to have a shower n there wasn't hot water, asked why n they said they just switched it on n we should get hot water within the next 30mins which was a lie, it was the same in the morning, no hot water n they again said they just switched it on when asked, so we ended up having cold shower again. After the first night spent in this hotel, both my sister n myself are asthmatic, in the morning we both had tight chests n decided we have to find somewhere else to stay. The staffs are lovely n helpful but the hotel management is rubbish. Wouldn't recommend this hotel to anyone. Very disappointed.

Stayed: October 2017, travelled with family
Thank anaraT21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

I was with here with one of my friend before starting over the trip to far east. i stayed here a for a night as another morning we were going to mumbai. It was been nice stay here and the staff were so friendly as compared with other hotels nearby the station rd. Thank you so much..

  • Stayed: February 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank tailor1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2017

opp railway station too basic hotel, reception very strict , u are not allowed to check in if u dont have ID card, not even a pan card will do, it has to be an id card apart from pan card. hot water not available throughout the day n u really have to beg the housekeeping if u want some as they turn off the centralised heater .
mornings during weekdays are too noisy as rickshaws and motor bikes ply through the road below .

Room Tip: go for the top floor rooms if u want sound sleep in the morning .
  • Stayed: January 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Ahmed441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016

First of all its a very nice hotel for family stay within budget.
Location is very convenient for railway travelers. It takes only 2-3 minutes walking from Surat railway station. Hotel's ambiance is very nice with co-ordinating staff and management.
Rooms were suited to our requirements and were clean. All possible amenities with best room service were available. Food was good.

A hotel for comfortable and convenient stay!

Room Tip: Taxi on rent is available here.
  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank HimiiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2016 via mobile

The hotel is good and offers clean rooms. Rooms are a bit small.

Location is at a junction and the hotel offers free parking at the rear of the building though you need to be a competent driver to park a large vehicle there.

They offer room service which is okay. Food service is a bit slow.

Overall a decent place to stay.

Stayed: October 2015, travelled with family
Thank BombayTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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