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“Good for Business Meeting” 3 of 5 bubbles
Review of Embassy Hotel

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Embassy Hotel
Ranked #19 of 32 Hotels in Surat
Surat, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good for Business Meeting”
3 of 5 bubbles Reviewed 11 March 2011

Location is 5 minutes walking away distance from Railway station. Rates are affordable to ordinary people also. For business meet or conference, this hotel is good as customer coming from outside can reach the hotel easily. Staff are well trained and courteous. Parking area is conjusted and sometimes find difficult to move out easily from that location because of traffic problem. Small scale business unit can definitely organise business meet because the rates are affordable and according to the rates charged by them, our needs are easily fulfilled by them.

  • Stayed November 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank raaj01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
    1
    16
    15
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    5
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 March 2011

Great Location (about the only thing!)
couple and OAP for shopping trip for wedding sarees. arrived 9/12 to 13/12/10
Booked room for 3 adults- Paid for same over internet. Arrived and was told no room booked! Then whengave printout said double room only (despite clearly stated triple room (3 adults) on my confirmation.
Stated would give mattress for my elderly aunt with mobility issues! said this would be 'ok and fine'.- like hell it would! There were insects all over the place and could picture them crawling over my aunt, Rather over me as i would have had the short straw.
Was forced to book second room and had to PAY for it again.
Bedding was dirty, towels smelled, bathrooms were dirty,internal lights in room like.cheap disco!
Booking was B&B - Well toast and tea (toast wascold and tea was foul) the breakfast area was on seperate floor and on approach was dirty, unclean, looked like they never cleaned., staff were poorly dressed and dirty clothing. I frankly did not want to tay any longer.I know tea was fould as I am of indian origin.
Lousy Hotel,
Service was rubbish, Unhygenic. If possible book into Best Western next door!
On check out wanted to pay for second room by credit card so reception staff prepared bill and when handed my card over- Was casually asked (YES!) for my 'PIN' number!!!
Advised that this is private and would never give to anyone.
Eventually went behind counter and secretly entered and payment approved.
Wait thats not all- After that the so said manager wanted me to sign for the same on the approval slip!!!! f paid by PIN not required as approval code is received immediatley.
I refused as said had been approved!
At this stage he/they threatened me and stated would not let me take my luggage from hotel.
Advised that could do what ever; call police as payment had been made and i had slip.
The counter staff was shouting like a mad person! I couldnt hel it but shouted back and told him to get some training!
I'm unsure why they had not received proper training and also they didnt know how to enter the card into the machine and process!
In any case please if possible avoid this hotel and dont be fooled by the website!
Oh yes dont forget to hand over your PIN number so they can clear you out!!!

  • Stayed December 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank HiteshpGF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Surat hotels

ahmedabad
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 25 November 2010

Hi,
I travelled to Surat a couple of months back, and had a stay at this hotel. Peace of mind and a nice rest is what one looks for in a hotel during his business trip. This place makes u feel like being at home. The staff can better equipped and trained to serve the customers better.

All the best !!!

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rajnish20002003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 June 2010

usually I use to stay here 2-3 days every month.Hotel recently renovate all room which becomes very decorative.Food is also very good with complementry breakfast & u will get 2 bottle water complementry every day.
Overall its value for money
u can get 15 % discount on telephone booking also

  • Stayed June 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nikhilbgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 June 2010

As the title suggests it's a budgeted hotel near the station ..food & the room was ok.as far as room service is concerned you might have to wait for some time...it was an average hotel on the whole...

  • Stayed July 2007, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Deepesh_Shrivastava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Hotel

Property: Embassy Hotel
Address: Oppsite Railway Station, Surat 395003, India
Region: India > Gujarat > Surat
Amenities:
Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #19 of 32 Hotels in Surat
Price range (per night): ₹ 1,609 - ₹ 2,011
Hotel Class:3 star — Embassy Hotel 3*
Number of rooms: 58
Also Known As:
Embassy Hotel Surat, Gujarat

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