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“Excellent place to stay!” 5 of 5 bubbles
Review of The Gateway Hotel Athwa Lines Surat

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The Gateway Hotel Athwa Lines Surat
Ranked #1 of 32 Hotels in Surat
Certificate of Excellence
Buenos Aires, Argentina
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent place to stay!”
5 of 5 bubbles Reviewed 23 April 2012

I ´ve been staying in The Gateway Hotel, Athwalines in Suraj, Gujarat during 2 days. My experience during my stay has been really pleasant.

Hotel is located on the border to Tapti river, not far from the downtown of Surat. Having a nice view to the river, the hotel garden and swimming pool. Rooms are modern, with LCD TV, nice bed and bathroom.

I have to mention also that the restaurant and the food options available in the hotel, same than the breakfast it is also very good. There is a buffet service where you can get for lunch or dinner Indian food as well as some pasta, pizza, and some western food.

The staff in the restaurant, front desk, managers, it is really friendly.

I am used to stay in expensives hotels all around India to receive just a decent service and place to stay. But in this opportunity my surprise has been great as the quality of the service it is of a 5 star hotel with very low prices (3 or 4 star hotel). So the price-quality relation in this hotel it is excellent!

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank ochrisr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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709 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Baroda
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

The rooms are of good quality and facilities. I had a reservation which was upgraded by the reception staff just to provide better service. Sleep quality is really good and there is proper noise protection in the rooms.

Bathroom is modern and spacious. Rooms have proper sofasets and relaxing chairs to watch the movies in pin drop silence. Amazing!!!

Restaurant serves good, hygienic and variety of food items.

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PetroleumEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

Cool..Crisp..Modern. This is how the hotel describes itself. And it delivers. Was my second trip to Surat and stayed at this hotel. Wonderful welcome and the staff attitude adds to my high praise for this hotel. Cold Coffee as a welcome drink! This is a first for me. The rooms are spacious, large king size beds, big bathrooms and great showers. Lovely big mirror in th bathroom. I was upgraded and stayed in a room overlooking the river which further added to my pleasant stay. Breakfast was great with lots of choices including fish cakes. The masala omelette did the trick for me. Unusual to also find baked yogurt topped with papaya & strawberry. They had three types of smoothies including strawberry, rasberry & banana. The staff in the restaurant matched with those around the hotel. Pity i only spent a short time as we were out late and left after breakfast. They had a dim sum festival in the Spices restaurant, and I felt I really missed out not having the opportunity to dine there. The rooms are very well priced too. Will not hesitate to recommend to my fellow trip advisors and will definitely stay there again when I travel to Surat.

Room Tip: Ask for a room overlooking the river. Room Number 702 was fantastic.
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gerardlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon, India
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 15 March 2012

Surprisingly for a Taj property I will give only an 'average' for review. There was no discrepancy in check in, rather it was smooth and the welcome drink of cold coffee arrived at the reception itself. In fact the team went one step beyond that by calling up on my mobile before I left Delhi to reconfirm my arrival so that things are pre organized. Neat rooms, a little small. However, cracks in bathroom, one cockroach in bathroom, a terribly wobbly chair in room with the nail sticking out is not my idea of a Taj property. No complains about the food or the location too. I would have rated it higher by turning a bit of blind eye had it not been of its pedigree!

Room Tip: There are river facing rooms but you need to check out what you get in your room cost.
See more room tips
  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank bratin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 11 March 2012

A very relaxing stay here & the staff were very helpful, friendly & professional. The rooms overlook the river & have balconies to enjoy the view. The pool is lovely with very comfy lounges & the outdoor terrace for the restaurant means that you can enjoy the starry nights, the local birds or avoid the noisy Indian families in the dining room! The buffet food was tasty & a good selection of mostly local cuisine. If that's not your thing, there is also an a la carte menu with international dishes. The bikes available to ride around the area were a nice touch. The safaris organised by the hotel were good. Beds were super comfy too & its not often you get to say that about hotels in this area!

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PrincessKiwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel Athwa Lines Surat

Property: The Gateway Hotel Athwa Lines Surat
Address: Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Phone Number:
Region: India > Gujarat > Surat
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 32 Hotels in Surat
Price range (per night): ₹ 6,964 - ₹ 10,309
Hotel Class:4.5 star — The Gateway Hotel Athwa Lines Surat 4.5*
Number of rooms: 206
Reservation Options:
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Also Known As:
The Gateway Hotel Athwa Lines Surat Gujarat

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