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Reviews (40)
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Reviewed 9 January 2018 via mobile

Don't get put off by the entrance to this hotel which is through a rather shady looking old commercial building.
The hotel situated on the upper floors of the said building is quite better.
It's a basic hotel but located quite centrally, less than a kilometre from the station.
Limited parking is available.
Rooms are very big, which is the biggest plus as most hotels in this price range in Surat have very small rooms. The rooms were clean but towels and linen were very old.
Beds were comfortable and Ac wasn't noisy. Running hot water in bathroom and soap, shampoo , toothbrush were provided.
There is no restaurant but they have room service which is quite reasonable and has a sufficient choice including non vegetarian options.
Quality of food is average.
Staff at the reception were found to be unsatisfactory with their ability to handle internet bookings and also were very slow at check out.
Check with hotel directly as it was cheaper than the rates on travel sites

Stayed: January 2018, travelled with family
1  Thank Mustafa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELOSTRIA-SURAT, Manager at OYO 14235 Hotel Ostria, responded to this reviewResponded 27 February 2018

Greeting from hotel ostria,
thank you sir for review our property we will work on your an conveyance
again thanks sir
please visit again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017

One more time we visited amazing hotel in surat. It was totally fabulous. Everything was awesome like rooms, services, attitude of staff members, environment, cleanness, food, quality. I suggest please visit here.

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Pushpendra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELOSTRIA-SURAT, Manager at OYO 14235 Hotel Ostria, responded to this reviewResponded 27 February 2018

Greeting from hotel ostria,
thank you sir for review our property
again thanks sir
please visit again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2016

This is the regular place for my stay in surat. Rooms are spacious and clean with all modern amenities, the quality of food in room service is just too good, service is friendly. Mr.Gulam Bhai, Mr.Iqbal Bhai and Mr.Imran Bhai are very courteous, helpful and friendly. I highly recommend this hotel.

Room Tip: Select rooms on the lobby floor.
  • Stayed: November 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank great5253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELOSTRIA-SURAT, Manager at OYO 14235 Hotel Ostria, responded to this reviewResponded 27 February 2018

Greeting from hotel ostria,
thank you sir for review our property
again thanks sir
please visit again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2016

I stay in this hotel once a year for a few days with family whilst on business.

At first glance you would be a bit apprehensive with its location but you can relax.

A private lift takes you to the hotel directly which is over two floors. We went for the Rajwadi room which is simply amazing. Massive room with a dining table and plenty of spare space.

The restaurant serves great food both vegetarian and non vegetarian. Very good and speedy service.

You have to stay here to experience this. I would definitely highly recommend this hotel.

Stayed: August 2016, travelled with family
Thank 2015Imrans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELOSTRIA-SURAT, Manager at OYO 14235 Hotel Ostria, responded to this reviewResponded 27 February 2018

Greeting from hotel ostria,
thank you sir for review our property
again thanks sir
please visit again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2016

We had a horrible experience at ostria hotel on 21.6.16. the reception manager was totally in hospitable we contacted cleartrip to address our genuine concerns but they also ignored and shown poor attitude in issues raised by us, ultimately I booked in another hotel spending another Rs6000 and foregone the booking amount of Rs3000 given to cleartrip which is an non professional portal and I 100% regret using cleartrip. Hotel OSTRIA 's unfair treatment is unforgettable horrible experience. we have not asked a service which is not possible we asked service against a fully prepaid service. Hotel was also angry on cleartrip and they told the booking needs to be cancelled and fresh booking at hotel with max market rate needs to be paid.
This is my last trip to Ostria Surat and Cleartrip use
Regards,
D Selvaraju
8097714775

  • Stayed: June 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Duraisamy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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