We stayed here in December, we had booked 4 rooms. We had requested an early check-in which was not available. We were asked to wait at reception, however, the reception was so small there was no way 8 of us could fit in it!
We went out for lunch hoping by 3 PM our rooms will be ready. At around 3:15 only 3 rooms were available. At 3:30 I was given the key to my room. I was there with the bell boy and on knocking on the door the staff figured out that the previous guests haven't vacated yet!!!
So after another half an hour of waiting and harried cleaning by the housekeeping we got our room at around 4ish. As an apology, we got an 'upgraded' room. The room was another story altogether. Everything was dirty. The floors were so grimy no way one can walk without shoes or slippers inside the room. The sheets and blankets were grey with dirt. No toiletries were given, and we had to request housekeeping for everything.
The breakfast buffet was a joke, so disappointing that none of our friends even tried a morsel.
The pool is extremely small, I don't know what camera angle they have to make it look so grand in the pictures.