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“Brilliant Hotel but Terrible Beach Shack”

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Santana Beach Resort
Ranked #3 of 64 Hotels in Candolim
Certificate of Excellence
North Wales
Level Contributor
133 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Brilliant Hotel but Terrible Beach Shack”
Reviewed 9 January 2012

The Santana Hotel is really excellent, we stayed there over Christmas and New Year 2011/12 and with regard to the hotel itself we could not fault a single thing. The room we had was very spacious and it consisted of 4 rooms - bedroom with TV; bathroom; kitchen area with fridge, kettle and sink; sitting area with sofa and wardrobe. The room boys came in every single day and changed bedding and towels every day, they kept the room spottless. The hotel location is also ideal for the beach and only a very short stroll to the main road where there are shops and bars

All the hotel staff were very friendly and nobody ever passed you without saying hello and giving you a big smile, they were also very efficient and nothing was too much trouble. The Reception staff are the only ones that we did find a little grumpy, although very efficient and helpful, not at all friendly.

The only disappointing thing was the Calamari Beach Shack, which is located in front of the Santana, it does belong to the hotel. We have been to India 11 times over the past 16 years and have visited very many beach shacks in our time and so know what to expect, this is most definitely the worst shack we have ever been to, the staff could not be bothered, we had to wait ages to get served, the food when it came was quite poor, when you could get the waiter's attention in order to get the bill that was incorrect, we had been charged for items we had not had and also found it to be very expensive. We first of all went there on the second day of our holiday and could not believe how bad it was, so thinking that maybe we had caught them on a bad day because it was particularly busy there on that day, we decided to give them the benefit of the doubt and went there again about a week later, but it was exactly the same.

The ratings I have given are for the Santana Hotel, which we found to be excellent and it is somewhere we will definitely return to, but we will definitely not be returning the Calamari Beach Shack

  • Stayed December 2011, travelled as a couple
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Helpful?
5 Thank TravellingRooster42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (515)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
chennai
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 January 2012

Stayed with my family (wife and kid) for 6 nights and 7 days during December. The stay is excellent.
Location: 5 star
The Candolim beach is just 2 mins walk from the resort towards the backside. There are lots of petty shops, Wine shops, restaurants, ATM etc near the front side of the resort. The good part is you can walk in the resort and reach either the beach or the nearby restaurants. The resort is nearly 40 kms from the Airport. You can call the reception and they would arrange for pick up or drop. Fare is 950 Rs one way.
Accommodation: 4 star
Large rooms, Kitchen, Balcony, Spacious Toilet/Bathroom etc. If you have small kid, go with some electric rice cooker or stove. It will be pretty useful. You can get 5liters water can, rice, etc from nearby shops, if you wish to prepare a meal or two by yourself.
service: 3 star
I personally think the housekeeping staffs and reception etc are hell bent to please the foreign visitors and spend more time to talk to them or serve them. I dont have any regrets, but once in a while they can smile to our locals :-)
Food: 4 star
Dont expect anything in Breakfast. It will be some toast, egg etc. But do ask for whats the special. They will serve upma/Alu Paratha/poori paji etc if you ASK. Olegarios inside Santana is good. Price is okay. Tried in Calamari, the beach shack restaurant. Food is okay. Price is costly. We tried stonehouse, Indian Curry house outside the resort. Food is really good. Try Goan fish curry, prawn masala, Pomfret Rechado etc. They are superb.
Entertainment: 5 star
The reception will arrange for packaged tours by Taxi. We went to North Goa, south Goa, Dolphin trips, Ferry trips, Jet boats, water scooters etc. Excellent.
All in all a good trip. Even if you dont want to go anywhere you can relax by the swimming pool (good for kids), relax by the sun beds.
Will come again to Santana!!!

Room Tip: Stay near the pool side
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank veenasaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhopal, India
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 January 2012

Stayed with my wife and a year old kid in Jan last year. Booked through Yatra. Great staff very cordial. Excellent rooms, neat tidy and spacious. courteous management, allowed us early check in at 7 AM, happily. Nicely done place. Other guests too were very cultured adding to the atmosphere. Food is amazing. The hotel has a long beach (2-3 kms long beach) attached to it. This was our best experience as we could go to the beach whenever we felt like and there were times when we were the only ones on the entire beach. Very romantic feeling. Otherwise also we never found more than 15-20 people on the entire beach. Apart from this all the major hot spots were very easily approachable.
i even had a chance to speak to the owner who is a gentleman and was eager to get the feedback. this is perhaps the reason why the hotel is where it is today. would definitely recommend it and would come back again.

Room Tip: rooms on the first floor.
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  • Stayed February 2011, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nitinbpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 January 2012

The resort is quite nice and peaceful. The standard rooms are quite good and spacious with a sit out, though not all the rooms have a view except for a few trees. Rooms are very clean, with a kitchen and spacious, clean bathroom with separate shower area. The resort has nicer rooms also. It is very close to the beach, walkable and a nice sea facing beach restaurant. The beach has beach beds which can be hired. The resort has a nice pool. The main road has lovely restaurants & shops. The place is quite nice and value for money. I stayed at estrela do mar also at the same price, but the rooms and the property was not as good as Santana.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank desai66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coimbatore, India
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed 7 January 2012

We really enjoyed the hotel stay.We are south indians on the time less crowd because we always choose little rainy days because less crowd and then green goa without hot with rain mostly in the rainy season goa looks very green but choose rain starting months. This is the time enjoy with family. Positives and Negatives, 1.Good Peoples nicely behaving, 2. Very good room service 3. Good restaurant menu price is Rs.100 to 600/- based on different food items.Complimentary Break fast is very good my family enjoyed the breakfast they tasted all american and indian. 4. Very good swimming pool inside bar they opend the bar for us eventhough it was less crowd. really enjoyed the moments please see the video of us 5. The Super beer store is infront of the resort they sell all liquids and grocery little store but he is the best price for liquir in goa . Negative if it is not in the rainy season you cann't get in to the sea waves are very strong in the area of santana beach resort. so we have to travel calengute for that and most nearby eateries are closed their own eaterly called kalamari also closed . Few restaurant only available .Mostly we eated out the particularly our favorite Restaurant is " TREE HOUSE" in entrance of Calengute beach right side really excellent food for good value . If you want to try truly goan food and indian food then dont hesitate to go The Tree House Restaurant, Then next Fishermans cave it is in the calengute to candolim road 10 minutes walk from Santana beach resort .My son was ill during the stay because overplayed in swimming pool without earplugs he thrown away the plugs. at the time of 2' o clock in night he feels more pain in his ear. but the resort peoples (Mr.Amar front office )ready to help with his car to hospital luckily we have the drops in hand. Overall a very good experience from this resort thanks for the people made our holiday not forgetable.
The bed in the Resort was Excellent cuisine it was give me a great sleep

Room Tip: Stay in Santana is best for family but you can go near by discos without family no need of worry abo...
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  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Godsownson76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santana Beach Resort

Property: Santana Beach Resort
Address: Sinquerim Rd Dando Beach | Dando Beach, Candolim, Bardez 403515, India
Region: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Candolim
#2 Family Hotel in Candolim
#3 On the Beach Hotel in Candolim
Price range (per night): ₹ 2,973 - ₹ 4,783
Hotel Class:3 star — Santana Beach Resort 3*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ClearTrip, Agoda, Expedia, Yatra and HotelQuickly so you can book your Santana Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Santana Beach Hotel Candolim
Santana Beach Candolim
Santana Beach Resort Goa/Candolim

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