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“Mostly Great”
Review of Sunset Beach Hotel

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Sunset Beach Hotel
Ranked #31 of 64 Hotels in Candolim
Certificate of Excellence
Ashton in Makerfield, Lancashire, UK
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Mostly Great”
Reviewed 17 February 2012

We stayed at Sunset Beach for 3 weeks in January, and found it mostly great. The beds are fantastic, especially compared to other places in India, and the solar system ensures there's always enough hot water. The staff are friendly, if occasionally a little 'creative' when adding service charges to bills. As others have said, there's no consistency. But that's not the reason for not giving SB 5 stars. Some small niggles made it less than perfect:
1. We requested a balcony or terrace when we booked, and got one - but as we were on the top floor it was much smaller than the ones lower down. Possibly we could have sat out on it, having negotiated our way around the door, which had to be closed behind you to use the balcony at all, but the plastic chairs provided looked like the 2 faded, pigeon-splattered ones that live behind your shed. This wouldn't have been as annoying if we didn't have to pass the ground floor balconies every day, which had wicker chairs with lovely soft cushions. We asked for cushions for ours several times, but they never turned up. Presumably they didn't want to get them dirty...
2. Although the pool area and grounds were clean and tidy (one poor gardener spent the entire 3 weeks we were there scraping weeds out from between the floor tiles with the smallest scraper you've ever seen), the same can't be said of the less visible public areas, such as the stairs and landings and their handrails leading to the rooms. A scrub now and again would improve the overall experience. A bit of daily bird-poo is acceptable considering the number and variety in the trees around the hotel, but it was never cleaned off. Also, plates, bottles and ashtrays left outside other rooms lurked for days before the cleaners deigned to move them. A case of 'not my job' perhaps?
3. We couldn't get into the room on the night we arrived (at 3am), as the key wouldn't work and the reception guy couldn't find one that did. He put us in another room but then rang us at 7.30am to move. Clearly he didn't want anyone to know he'd messed up - turns out he was trying to open the door with the safe key. So we missed a night in our room and had a very disturbed sleep due to having to get up ridiculously early. But was this taken into account when it came to paying £10 to keep our room for a few more hours due to our late flight home? Of course not.

Having said the above, we would go back if we couldn't get into our preferred hotel. It's just a pity that some easily fixed problems spoil the overall experience at Sunset Beach.

Room Tip: Ask for the ground or first floor, not the top floor if you want a balcony.
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  • Stayed January 2012, travelled as a couple
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Helpful?
5 Thank Mojoworkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
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English first
Solihull, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 16 February 2012

Just returned from a fantastic 2 weeks - lovely rooms very large - lovely clean pool - old hotel but very well maintained All the staff were very friendly - Our flight home was 01.20 and we asked if we could keep the room - for only £10 per room we kept ours until 2130 until our taxi picked us up Thankyou to you all for making our holiday so special

  • Stayed February 2012, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
6 Thank grandmamcbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 February 2012

I was recommended this hotel by my sister who has stayed here 13 times!
The location is perfect for the beach, a five minute walk away.
The rooms are basic but ample for what you need. Your room is cleaned every day and fresh towels are provided daily. The beds are king size and very comfortable. Plenty of hot water and drinks brought to your room.The breakfast was basic but if you wanted eggs/bacon e.tc you could order and pay for it at a really cheap rate.
We ate out every night at lots of different restaurants and enjoyed every one, the food was amazing! and the people are so friendly. we couldn't believe how cheap it was to eat out..Around £12- £15 for a two course meal and a couple of drinks each for 2 people!
The beaches were gorgeous and the weather was lovely every day. The beach shacks provide lovely food at a cheap cost too.The sea was like a warm bath. Lots to see and do around the area. Cheap to travel by bus, around 10p each per trip anywhere! The taxis were cheap too, we booked a taxi for the whole day to do some sightseeing..from 9am-4pm we were charged around £11 for the whole day...amazing!
Cows walk free on the beach and on the roads which is weird but their all tame. Alcohol is cheap if you like Gin, Whiskey, Vodca e.tc....about £1.50 a bottle from the local shop!
The streets are not the cleanest and some of the toilets are not so nice but all the positives outweigh these small negatives. We fell in love with Goa and have booked to go back in January 2013 to see more.

Room Tip: Ask for a balcony as very few have none on the top floor. Get a room with air conditioning
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  • Stayed January 2012, travelled with friends
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    • Service
Helpful?
7 Thank Debbie377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 February 2012

Just returned from a 3 weeks holiday at the above hotel ,this was our 11th holiday in goa 1st time at the sunset stayed at other hotels and apartments found the sunset very good jus t a short stroll to the beach and very handy to get to the rest of candolim we found the staff very friendly and helpful rooms cleaned every day clean towels and beds changed every other day beach towel can be hired for 15rupes aday complementry food available 4 times aweek nice swimming pool which was cleaned every day by 2 very friendly staff the bistro and the mermaid restaurants next door are well worth a visit ,booked already for next year BERYL AND STAN

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank 543holidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carnforth, United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 30 January 2012

On arrival booking in was dreadfully slow.Our room was large,clean and had 2 balcony's.The fridge was locked,so we had to pay 1400 rp for 2 weeks to use it (approx £18) we thought that was a bit of a rip off.We also had to pay for the safe,which worked out at 600 rp (approx £8).Our friends had to pay for air con which was 400 rp a DAY ! (£72 for 2 wk stay)
The staff were friendly,and the cleaners were excellent.The pool was rather cold as it was in the shade.Breakfast was very basic,toast/jam/tea.
We asked on our final day if we could keep the room from midday to 7pm.They agreed but charged us £10.When we were checking out they charged me a further 100 rp for 7 hours extra fridge use !!! I got no receipt for this,and left feeling ripped off,it was'nt the money,more the principle.
Overall : Hotel is in good location,clean rooms/large beds,friendly staff.Extra charges for things spoilt my stay.Breakfast was poor.

Room Tip: We booked a 'SEA VIEW' and got a TREE VIEW !....note that some rooms have no balcony.
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  • Stayed January 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank DodgyRebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunset Beach Hotel

Property: Sunset Beach Hotel
Address: Fort Aguada Road,, Candolim, Bardez 403515, India
Region: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #31 of 64 Hotels in Candolim
Price range (per night): ₹ 1,874 - ₹ 4,329
Hotel Class:3 star — Sunset Beach Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
We specialize in tailor-made package tours for group and individual travelers, offering a range of specially designed package tours - cultural tours, wildlife safaris, guaranteed departure, royal Rajasthan tours, golden triangle tours, airport pickup and transfer, car/coach rental services and many more..... ... more   less 
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Also Known As:
Sunset Beach Candolim
Hotel Sunset Beach
Sunset Beach Hotel Goa/Candolim

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