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“economical resort with strategical location”

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Dona Alcina Resort & Zo Rooms
Ranked #63 of 64 Hotels in Candolim
Lucknow, India
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“economical resort with strategical location”
3 of 5 bubbles Reviewed 20 December 2011

we stayed at Dona Alcina for 3 nights 4 days in the April 2011. i booked this resort by online travel website. it was a mixed experience, while stayed there. Complimentary breakfast was not upto the mark. only 2-3 piece of bread slice with empty jars of jams along with tea. its location is one of the best in candolim. Beach is opposite the road side 8-10 minute walking distance. outside food restaurant were great. swimming pool of the hotel is small but clean and well maintained. overall an average experience with the staff, services, location and price.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ar_faraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 reviews from our community

Traveller rating
    7
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Goa, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 16 December 2011

Dona Alcina did not live up to the booking reservations made on a booking website. We were promised a non-ac room with a TV and a continental breakfast. There was no TV, and the 'continental' breakfast included extremely weak coffee and 3 pieces of dried bread (extremely hard with no warmth or toast markings) with only enough butter and jam for 1.5 pieces. The reception staff was extremely miffed that we wanted to check-in. It seems we interrupted an in important call, as he didn't put the phone down while trying to process us. He wanted to keep our passports for the night as he needed to photocopies. When we asked why he could copy now, we were told because it was closed. We still aren't sure what was closed. We tried again the next day and the front desk woman, again didn't want to put her phone down and but wanted us to wait for an hour for the photocopies. The only good point was the pool, it looked nice but you can't bring outside food or drinks to the pool, you MUST order from the restaurant. All in all, there are so many better choices with considerably better locations for considerably less in Candolim or elsewhere along the Goan coast. If you have any choice, look elsewhere.

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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jcm199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Candolim hotels

Devon
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 11 December 2011

My husband & I have just returned home from a month at the Dona Alcina & would like to give our views.
The hotel is in a good location on the main street with loads of excellent restaurants, bars & karaoke around.
Now the drawbacks! Firstly, on arrival, everone seems to be given the grottiest rooms available, until they complain, then they are given a better one - still extremely basic but better. This happened to a vast number of their guests.( one chap was moved 5 times in one day!) Depending on which tour operator your with you will NOT have a fridge in your room. When we complained we were told to our faces by the manager Cornelius and the Jewel in the Crown rep, that no rooms had fridges as they had got rid of them all at the beginning ot this season as they were very old (buy new??) This turned out to be a blatent lie, as during the course of our stay we found out from others who had one, that at least 5 rooms have fridges and possibly more. Drinking warm bottled water for 4 weeks is not appealing.
Most rooms are spacious & a lot have an inside door locked with a big padlock, it you can look into this room from you balcony you will see it's a kitchen with a FRIDGE in there. The tele's don't work either, and the boiler, heated by immersian heater, dosn't hold enough water for one entire shower. The rooms are cleaned as often as you wish - just leave your key at reception.
While the reception staff are dour and surly, the bar & restaurant staff including the chefs are a joy. It's run seperately from the hotel by franchise, and they are all friendly, polite and will do anything to make you happy. The resaurant & bar area was washed & hosed down a few times during our stay, whereas the area on the other side of the pool wasn't done once during our 4 weeks and is the resposibility of the hotel. The pool itself is nice & clean, inviting & warm with the sun on it all day. Plenty of sunbeds & chairs, the only drawback here, is the lady who sweeps up the leaves often has a bonfire with them at around 10.30am in a corner of the pool area, with smoke drifting around the whole area depending on the wind - perhaps early morning would be a better time. Incidently, the pool is not the one shown in the Jewel in the Crown brochure, that picture belongs to the Alor Grand next door!!!
All in all we had a great holiday and met some lovely people, the weather was superb and at the end of our stay, the Brits were evenly matched in numbers with the Russian.
Will we go back to the Dona Alcina? NO.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank PandK_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 7 March 2011

I stayed at Dona Alcina for a week in Feb 2011. The hotel facilities are basic, although the swimming pool is nice and is kept very clean. Rooms are cleaned every day, and linen changed. We paid locally for air con, which was worth it as it was very hot. Breakfast is nothing special, toast and tea/ coffee but its adequate, as orices for eating out in Candolim are excellent.

Service at the hotel was good, the staff on reception were very helpful and any laundry was done very quickly and wasn't expensive. Hotel location is good, very handy for the beach (10 minutes walk) and for restaurants and bars.

Overall, its not a bad hotel for the price, could do with redecorating but its clean and in a good location.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank redkaz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 6 February 2011

I went here on holiday for the first time and all i can say is how great it was, the staff at this hotel are just outstanding and cant do enough for you. they are polite and happy. the food we had in the hotel was great the chicken and naan bread was amasing and also the omelette and chips were great to. the cleaners were good and when you needed it cleaned they would be there almost instantly, it was not a dirty place like some people say about this hotel and they are doing reservations at the moment to make the rooms better, which the manager did show us and it looks great, you just have to give them time. it was a short walk to the beach and everything you needed was on the doorstep. i love the place and everyone in this hotel and cant wait to go back again next year.

  • Stayed January 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sazzle70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dona Alcina Resort & Zo Rooms

Property: Dona Alcina Resort & Zo Rooms
Address: | Opposite Candolim Health Centre, Candolim, Bardez 403515, India
Region: India > Goa > Bardez > Candolim
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #63 of 64 Hotels in Candolim
Price range (per night): ₹ 964 - ₹ 2,891
Hotel Class:3 star — Dona Alcina Resort & Zo Rooms 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Dona Alcina Hotel Candolim
Dona Alcina Candolim
Hotel Dona Alcina
Dona Alcina Hotel Goa
Dona Alcina Resorts
Dona Alcina Resort & Zo Rooms Goa/Candolim

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