Hi friends I have got an offer through Ebay a vacation voucher from SOTC Box holidays for 3N/4D Goa package with the offer price of Rs.9017/-(inclusive of package, tax and exclusive of Air fares and lunch) The SOTC was clear their part of receiving payments from us. After sending the confirmation of receipt and tour booking voucher they never turned back and have not even called and confirmed our status of tour programme. The Next part is the resort they have booked the package with Alore Grande holiday resort in North Goa(They themselves declared as 3 star resort). We our self called and confirmed the booking with them and they promised the Airport pick up and drop as per the tour itinerary. As per the booking date we started from Chennai to Goa by Spicejet(one of the finest and economic air service) on 29th Nov 2011 and landed and we came out and noticed a person who is holding my name card out side. He really looks shabby; When I approached him he said that he was the driver for the taxi arranged by the resort people. But he was polite enough and told us to wait out side the airport. We waited and he came in a very old maruti omni and the car is a local call taxi I believe and they used for some cargo movements too. But we don’t have a choice to board this cargo van.... after a 30min drive only I came to know that this guy is a local call taxi driver called and booked by the resort people to pick us from the Airport. They don’t even bother about the safety and the quality of the taxi... he searched the resort and finally we got down around 5.40pm to the Alore grande resort after check in formalities we got our welcome drink on the reception itself and then we have got our pool side view room. The quality of the room was too bad. The property is too old it seems. Only the highlight is the Pool rest all not in standard. The restaurant was ok and the food quality is not in start resort standards. The room was quite big can say around more than 200 sqft but the Split Ac (with out a remote) was fixed 1.0tn (supposed to be 1.5tn or more depends on room capacity and the roof is too high since we stayed on the 2nd floor) so the performance of the temperature is very poor and indirectly its consumes more power. The Room doesn’t have a proper lighting and it has a pantry without any basic utensils. Since I have already informed them that I am carrying a 1year old infant. But no use of the information. As committed by the resort people they are supposed to take us a half a day sight seeing tour on second and third day. Second day was post lunch and third day was after BF. When we were called for the sight seeing, then only we really shocked that they have arranged a local travel bus without a proper seating and vent. Nobody accompany from the Resort they just pushed us (including other families and couples) and the temperature was also too hot outside around 2.00pm the driver is a local person doesn’t know English and he himself acted as a guide and used the local language and Hindi. The first day trip was too horrible. When we back to the resort the driver forgot the property and he went to some other property and told us to got down. After strong words and shouts by the tourists he brought us back to the resort where we stayed. After got down I made a complaint to the reception executive and ask him to cancel our name from the next day sight seeing list. He just said o.k. that’s it. He not even bothered about our concern. Next and the last day we just sat and relaxed our self in the so called 3 start property and left Goa and finised our worst vacation trip. I strongly contempt SOTC Box holidays and their service. And not recommending this Alor Grande Holiday Resort. If you need a comfort and good stay Pls check once or twice then go for a vacation in Goa. Since we don’t know the proper resort we trust this tour operators like SOTC they just took money and gave a worst or not worthy property. Really this will spoil the Operator name. I will not recommend to any one this Operator any more.
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- Also Known As:
- Alor Grande Holiday Hotel Candolim
- Alor Grande Holiday Candolim
- Alor Grande Candolim
- Alor Grande Resort
- Alor Grande Holiday Resort Goa/Candolim