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“Showed improvement”

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Phoenix Park Inn Resort
Ranked #15 of 64 Hotels in Candolim
Manchester, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Showed improvement”
Reviewed 8 April 2012

Second time here was ok last time but improved. The dining room is far better lighter brighter with more attentive staff. Still a few problems with supply of cutlery and glasses but even that improved. The bar area at night was empty you would think they would realise it is such good value outside they need to compete! A shame as the setting is nice very hot though a few fans would be a good idea. Overall though would stay again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bazza0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (421)
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English first
Stourbridge, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 5 April 2012

Very clean hotel. Premier Rooms are fabulous. 2nd Floor Pool view Room. Couldn't fault it. Air Con was excellent. Staff were very smart, efficient and pleasant. They could not do enough for you. Room Boy "Jeet" worked very hard to keep room looking attractive. Every day we returned to a different towel display i.e. flower, crocodile, elephant and swan. Breakfast was good cereal, cakes, fruit, toast, jam or marmalde, eggs cooked any way you preferred. Also a very good slection of idian food to try. Didn't stay to sample the entertainment on offer but it looked o.k. and staff worked hard to get dinning area by the pool ready for guests to enjoy what the evening had to offer. Some guests in standard rooms were not happy with their rooms, it's a pity the hotel don't upgrade all the rooms so that everyone can enjoy this lovely hotel as we did. The only downside to our holiday was, when we arrived shattered and hot early in the morning we had to sit by the pool and wait several hours for our room to be ready. We were rather surprised that the hotel did not offer us a cold drink while we were waiting,and did pass this on to both the P.R. and also our lovely Thomson rep, Joelene, however this was soon forgotten and we enjoyed another holiday in Candolim, enhanced by our lovely living conditions. We had a huge comfortable bed 2 arm chairs and a glass topped dinning table and chairs in our room. Also a kettle and tea coffee etc. Further supplies could be purchased for 50rupees if required. Clean towels every day our room was immaculately cleaned. We rented a safety box in our room for £40 refundable desposit. It was our 6th visit to Candolim so we knew all the short cuts through the palm groves to the beach which was about 15minutes away from the hotel and a very interesting walk. When you arrive and leave the coach drops you off and picks you up at the top of the lane and you have to walk a little way with your luggage. We love Goa and once again had a brilliant holiday and enjoyed staying at the Phoenixx Park very much.

Room Tip: Upgrade to a premier room and ask for a high floor with a pool view.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank billie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 April 2012

we stayed at this hotel recently in march. on arrival room wasnt ready so explored town and went back when room expected to be ready. No room so friends we travelled with complained, we got luxury rooms, just as well cos some of the rooms are an understatement. During our stay the management and staff were extremely rude and management ignored us! to cut a long story short we were attacked by 5 members of staff in our own room, would rather not give details on here but it was the most terrifying moment!!!! police were called and we left and booked into another hotel. manager was extremely rude and aggressive shouting and waving hands in face etc. Holiday from hell would never go back to Phoenix again even if got paid to do so. Candolim and the locals are nice and friendly.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Nicki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmedabad
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 April 2012

We have stayed 1 night at this property. I always recommend others to choose package with breakfast. Room was neat and clean. staff was very cooperative. Beach is just walking distance and you can find any thing nearby shops on the road. Sarovar group maintained their names in almost all the properties.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VijayTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, England, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 April 2012

We have just returned from a wonderful 2 weeks stay at the Phoenix Park Hotel. From the second we arrived the staff could not do enough for us. Always polite and very friendly they were always there ready to help
We had booked a premium room and from the second the door opened i was thrilled. It was immaculately clean and remained that way throughout the entire 2 weeks thanks to our fantastic room boy Jeet !!! we had clean white towels everyday always presented in a new and original sculpture on the clean white sheets of the king size bed !!! The room was large and spacious and my only concern (if you can call it that ) was that there was very little storage space.
We used the hotel laundry service on several occasions to wash our beach towels and i have to admit they were better than when i washed them !!!!! and at 50 ruppees it was well worth it !!
The breakfast was greta and good selection of western and indian cuisine always well stocked and frsh cooked eggs and toast on request.
The pool is small and quiet and quite shady if you like that kind of thing but we are beach bums so off we went everymorning to watch the wolrd go by in glorious sunshine at beach hut Club 21 !!!
We were so impressed with the hotel that we booked again for next year as soon as we got home !!!!!

Room Tip: Go for the premier room its well worth the little extra !!!
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phoenix Park Inn Resort

Property: Phoenix Park Inn Resort
Address: Sequera Vado, Candolim, Bardez 403515, India
Phone Number:
Region: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Candolim
#8 Spa Hotel in Candolim
#9 Luxury Hotel in Candolim
Price range (per night): ₹ 4,141 - ₹ 8,152
Hotel Class:4 star — Phoenix Park Inn Resort 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Phoenix Park Hotel Candolim
Park Inn Phoenix
Phoenix Park Goa
Park Inn Candolim
Phoenix Park Inn Goa
Candolim Park Inn
Phoenix Park Inn Hotel
Phoenix Park Inn Resort Goa/Candolim

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