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All reviews big building quality stay super deluxe room other hotels food was average buffet breakfast is booked rooms the hotel staff prime location visited this hotel great experience sector behaviour isbt fi ambience
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Reviewed 6 April 2008

We found the rooms rather dingy and dark, cleanliness was a slight problem. Although we booked a "superior room" it was next to the noisy room service and staff facility. Most of all though, the staff was not very helpful at all. Requests have been ignored and delayed to the extent of comicality. Most of the staff is unable to grasp the most simple wishes of their guests.
On the plus side the hotel has got a good location.

Date of stay: March 2008
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank ourmaninberlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile
Google Translation

Date of stay: October 2017
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cityheart17, Manager at Hotel City Heart Premium, responded to this reviewResponded 13 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile
Google Translation

Date of stay: August 2017
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cityheart17, Manager at Hotel City Heart Premium, responded to this reviewResponded 18 September 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2014
Google Translation

Date of stay: August 2014
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013 via mobile
Google Translation

Date of stay: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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