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All reviews big building quality stay super deluxe room other hotels food was average buffet breakfast is booked rooms the hotel staff prime location visited this hotel great experience sector behaviour isbt fi ambience
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Reviewed 16 July 2012

Worst hotel I ever seen in my Life.. Very bad service.Inexperienced staff, no room quality. even no food quality. Its a nightmare stay for me. Same for the other branch City Heart Residency.

Room tip: Dont go, if you want to spend money then stay some low category hotel but not in City heart.
Date of stay: July 2012
  • Trip type: Travelled as a couple
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1  Thank abhibhatnagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2012

We booked actually a double room in internet in City Heart Residency. When we arrived there, we were take to City Heart Premium, because renovations work. As we were not expected in City Hear Premium, they gave us a room at the end of the corridor. It was stinky and extreamly loud from plenty birds nesting next to the window. The air conditioner was also very loud, so we had to use only the fan. The room although had a double room, it was narrow and very less space. Luckily we were there only for two night and we didn't spend too much time in the room.
For breakfast was ok, altough not much choice in food.
The location was perfect, in a short walk you could find restaurants and there was also the city center.

Room tip: Don't accept room at the end of the corridor.
Date of stay: April 2012
  • Trip type: Travelled as a couple
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1  Thank Tinezzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2012

I wonder how have people recommended this hotel so highly. Never choose the hotel if you're travelling with family. The focus of the staff is on running the bar, which attracts all kinds of people to the hotel lobby.
Unclean beds and toilets. Service is okay. I'm glad I only had to spend one night.

Date of stay: May 2012
  • Trip type: Travelled with family
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Review collected in partnership with Cleartrip
1  Thank IntrstngTrvel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

The hotel was absolutely excellent. We just loved it We had only a night stayl (Feb12). The food, room and hospitality was fantastic. We really enjoyed the stay there. The toilet and cleaniness was fantastic. Hot water was available whenever needed. I really recoomend this hotel....

Date of stay: February 2012
  • Trip type: Travelled as a couple
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1  Thank araamudhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2012

This hotel is not to be confused with sister hotel in sector 18. Very large comfortable rooms, full size bathroom, built in wardrobes in corridor of room with mini bar. Main area of room had AC, king size bed, bedside tables, dressing table, desk, large flat screen TV (management went to the trouble of providing english set top box for us as we were staying for some weeks) A large seating area consisting of a sofa, easy chair and coffee table. The added bonus was a large communal balcony (at the time some building materials were there for the area to be re-tiled - but still a pleasant place to sit in the evening). manager and owner at hand to sort out any requests. Great housekeeping service with daily change of bedding and towels and cleaning of room. Staff very friendly. Unusually there is a roof top garden - unfortunately this was being upgraded at the time of our stay, but still a pleasant area to sit. A big thank you to all staff for providing a very comfortable stay. Kind regards Diane Green

Room tip: make sure you do not choose a room on the top floor levels, as they have no balconys.
Date of stay: March 2012
  • Trip type: Travelled as a couple
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1  Thank Diane59London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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