I am a city resident - hence have been visiting this hotel since it opened - and have seen its decline since then. Have stayed here twice - on both occasions for weddings - most recently 3 months ago.
The rooms in the hotel have begun to seem outdated. The colour combination, which used to seem appealing, is now tacky. Maintenance in taj properties is an asset, and seems they are doing so here as well. But all in all, don't see it as a taj property per se
It has a fantastic location. Design outside cannot be altered owing to Chandigarh's master plan, and the entrance of the hotel is very good - I like it a lot. In fact, Taj Chandigarh's atrium at the JW Marriott seems like a good fit, what with the prancing horse and the volcanic effects in the pool outside.
HOWEVER, the hotel has not leveraged these very well. The lobby is often the vibrant zone of a hotel - with guests sitting around and other having coffee etc. Instead of bringing this zone to prominence, especially with glass lifts right next to it, this area is mostly empty. Cafe 17 is an appalling eatery and should be remodelled at once - its a complete mismatch. Lava bar is too small to appeal to those seeking a lounge atmosphere. Indian restaurant is good but again small, black lotus has excellent food and probably the only restaurant worth going to anymore.
Build quality of the hotel is good - high amount of marble usage etc. However, as I mentioned, the rooms themselves seem too small and tacky now - especially if you compare with the newly opened Marriott. I am not sure, but I think they have plasma TVs in their rooms with standard definition set top boxes delivering poor quality of video. Being a Taj, one would expect full subscription to channels (in India, this is not really a major cost) but that is not the case
Service is quite ordinary - staff seems to be pulled out of low quality hotels. Some didn't provide me with good service, let alone a 'Taj' level of service. Taj hotels in Delhi are symbolized for their excellent shopping areas - and although one exists in Chandigarh too, it is very ordinary to say the least.
All in all, a very ordinary hotel, that never really reached a 5 star level in my opinion and is now on its way to becoming a 'has been'
- Official Description (provided by the hotel):
- Chandigarh, the capital of the states of the Punjab and Haryana set at the foothills of the majestic Himalayas, was planned by the French architect Le Corbusier after India’s independence. The young-at-heart, fast-growing and progressive city is striking for its urban planning, impressive buildings with brise-soleil facades, well-organized sectors and broad tree-lined avenuesTaj Chandigarh celebrates the dynamic spirit of Chandigarh in its sophisticated architecture and interiors. The newly built hotel, located in Sector 17, the city’s prime business and shopping area, is a comfortable 30-minutes drive from the airport and a 15-minutes drive from the railway station. Taj Chandigarh is the city’s finest hotel and is well suited to both business and leisure travellers to Chandigarh ... more less
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- Also Known As:
- Taj Chandigarh Hotel Chandigarh
- Taj Hotel Chandigarh
- Chandigarh Taj Hotel