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Reviewed 25 March 2012

Having recently stayed in this hotel, it was certainly an enjoyable experience, but the thing that distinguishes this hotel for me, was the level of customer service that was displayed after I had checked out. By mistake I had left some clothes in my hotel room and only realised this while on my way back on a temporary stop over in Bangalore. The hotel was able to quickly forward my left clothing on a flight that day to Bangalore and directed it to me for collection promptly and without cost, in time for me to catch my connecting flight back to Europe. The effort was very much appreciated. Fantastic customer service.

  • Stayed: March 2012, travelled on business
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1  Thank davidrome1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTKH, General Manager at Taj Krishna Hyderabad, responded to this reviewResponded 15 August 2013

Dear Guest ,

We thank you for giving us the opportunity to serve you and we greatly value your feedback. Looking forward to the pleasure of welcoming you back to Taj krishna, Hyderabad soon.

Best regards,

Sarabjeet Singh
Director Operations-TAJGVK Hotels and Resorts Ltd., and General Manager-Taj Krishna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2012

Beautiful, safe hotel with excellent service, good restraints, and nice location. However, they charge for everything from the Internet to the early check-in. We also had trouble getting a metered taxi as, unexpectedly, none were available for two hours and had to pay significantly more for a hotel car. Very pleasant stay if you are getting reimbursed.

  • Stayed: February 2012, travelled on business
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1  Thank S_Biletom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2012

Went to Hyderabad for a business meeting and stayed at this property.

Lobby: it is big, well maintained. Security is bit of farce and over done at times. Gets irritating. Saw some people being let in without the "checking".

Check-in: Slow and not up to the mark. Though I had requested for a smoking room, they had to struggle for quite some time to find a room as per request.

Restaurant: The restaurant adjoining the lobby ( I think it is "Encounters & Alfresco") serves really good food. Breakfast is very good. Friendly staff.

Bar: there is a bar adjoining the lobby. Well, good variety of drinks are available, but I found them to be overpriced. They close early too, by 11 or so.

Rooms: Rooms are small and in need of renovation as the wear and tear clearly shows. Bed is comfortable. Coffee machine with tea, coffee, sugar, milk is available in the room. Complimentary water too is available. No hassles if you ask for extra complimentary water bottles from the housekeeping.

Bathroom: Small. Bathtub also too small, maybe good for a 7 - 8 years child, but definitely not for an adult.

Other services: Well, they polish your shoes very day. It was a pleasant surprise for me to see shoes polished everyday.

Important: there is no convenience store within the hotel. Get your stuff from the nearby market which is walking distance from the hotel.

Room Tip: Ask them to check beforehand if the shower and hot water is working well.
  • Stayed: September 2011, travelled on business
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1  Thank Rajiv K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTKH, General Manager at Taj Krishna Hyderabad, responded to this reviewResponded 15 August 2013

Dear Guest ,

We thank you for giving us the opportunity to serve you and we greatly value your feedback. Looking forward to the pleasure of welcoming you back to Taj krishna, Hyderabad soon.

Best regards,

Sarabjeet Singh
Director Operations-TAJGVK Hotels and Resorts Ltd., and General Manager-Taj Krishna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2012

Good location and service. The lobby was nicely decorated. The rooms were not the biggest in terms of size but they were well laid out and clean even though a bit dated. The service was good at breakfast and there are a few restaurants in the hotel and close by, which were good. There is room for improvement regarding the check in procedures and time. The bar in the lobby had live music and was quite nice even though the paper stuck to the glass doors to block light looked a bit odd.
Overall it was a nice stay.

  • Stayed: February 2012, travelled on business
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Thank chinoisdesiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

Great welcome at the airport from the hotels transport manager, good chap at 3am!. Great transfer to hotel taking about 45mins- no traffic. Welcome at hotel was great, despite the time. Didnt get to use any of the facilites as I was there such a short time. Nice welcome at breakfast, tasty food, would go back!

  • Stayed: February 2012, travelled on business
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1  Thank StirlingSilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTKH, General Manager at Taj Krishna Hyderabad, responded to this reviewResponded 15 August 2013

Dear Guest ,

We thank you for giving us the opportunity to serve you and we greatly value your feedback. Looking forward to the pleasure of welcoming you back to Taj krishna, Hyderabad soon.

Best regards,

Sarabjeet Singh
Director Operations-TAJGVK Hotels and Resorts Ltd., and General Manager-Taj Krishna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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