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Reviews (1,413)
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Reviewed 17 February 2015 via mobile

I planned to give a surprise to my wife on our Wedding Anniversary !
I chose ITC Kakatiya and it turned out to be a right choice.
The hotel staff were amazing, right from taking care of my reservation till executing speacial requirements.
The most interesting thing is Deccan Pavilion Manager Mr. Narender suggested bespoke "Unique Dining Experience" where a special dinner table was organised in the island between the swimming pool.
Specially crafted 4course chef menu, fantastic ambience, Aromatic candles, fresh flowers, music enhanced the experience. Mr. Gopi Manager played the perfect role in execution.
The chef prepared hot ice cream which is really tickled our taste buds.
Very rare and difficult to find this kind of location/food/service in Hyderabad. "One of its kind"
Apart from this the room was just perfect and spacious; house keeping staff, lobby team and support staff did their role aptly.

Stayed: January 2015, travelled with friends
1  Thank Abhishek C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 24 February 2015

Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management

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Reviewed 13 February 2015

I have visited many times to this property. Wonderful place. Variety of restaurants for indian as well as International visitors. Dakshin is wonderful restaurant.

Specialty - they have women- friendly features for single women travellers to make their stay safe and comfortable.

Little expensive but wonderful experience.

  • Stayed: March 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank sawant_mady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 19 February 2015

Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2015 via mobile

All your needs are anticipated. 24/7 laundry delivered in 6 hours!

K&K Restaurant that takes you around India in one place!

You have not been here if you do not turn up your nose at claims to luxury by "similar" hotels in Europe and the USA.

What helpful and friendly staff, to cap it all.

Stayed: February 2015, travelled on business
1  Thank KAZMAS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 12 February 2015

Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2015

Stayed for one night room on the executive floor so good amenities comfortable room, bathroom was getting a little tired . Breakfast in the Deccan Pavilion was buffet style with specialities excellent, thoroughly enjoyed the southern Indian food. Service was ITC standard attentive at all times. Visited the Spa and had a Kaya Kelp hour massage I would thoroughly recommend Somala was excellent. The full service of the spa was limited as I visited during a national holiday. If you want to have treatments I suggest book early. All in all short pleasant stay.

Room Tip: Book a room on the Exec floor
  • Stayed: January 2015, travelled on business
    • Value
    • Rooms
    • Service
1  Thank prettydelight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 4 February 2015

Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2015

ITC Kakatiya is very popular hotel. Being an ITC property and a 5 star hotel, you expect a great stay and you won't get disappointed. Stay is comfortable, food and service are also great and so is the location. However, the property is quite old and hence the interiors are not as swanky as you have in the new hotels in the class and that seems to be the only sore point.

  • Stayed: September 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank sanjay749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 22 January 2015

Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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