After a free pickup from the airport I was offered a deluxe room although I wanted the cheaper alternative of a superior room. Nevertheless I was delighted by the room with balcony so I accepted after all. Everything seemed clean and modern. After one night I detected red spots on my legs but didn’t give it a second thought. After the second night there were more spots and I realized I had been visited by bedbugs during night. UUUUgggg. When I reported this to the staff at the reception they didn’t seem surprised and offered me immediately another room, which looked more “used” but hadn’t any bedbugs, although two tiny cockroaches in the bathroom.
The service was very friendly, welcoming, and nice. After they saw me reading a newspaper they send them to my room every day! Wow!!!
On the whole I would recommend this hotel very much to the average traveller. But please dear Jaya-International please do something about the bedbug- problem!!!!!
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