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“Simply Aweful”
Review of Gateway Hyderabad

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Gateway Hyderabad
Ranked #121 of 307 Hotels in Hyderabad
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Simply Aweful”
Reviewed 27 December 2011

There couldn’t be worse than this hotel. There is hardly good about it other than it’s location. The staff don’t have any training in customer service.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Ajay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Kolkata, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 December 2011

Terrible service, rude managers and non-cooperative staff make the Gateway Hyderabad best avoided! We had to wait 2 hours before we were given a room, some what similar to what was promised to us. It is an old cheap trick the Manager Mr. Jaffar uses- he made my colleague pay an advance- 90% of 2 days tarrif (non-refundable) and showed him an excellent room (I call it cheap advertisement) and offered us a hole in the wall on our arrival. After an unpleasant verbal duel, we were given some other room. There is 24 hour warm water service as the hotel claims, nor is there any complimentary breakfast as their website says. Apart from that there is a whole group of youth hanging just outside the hotel (friends of the manager Jaffar) sizing you as you walk in and out! Really scary and unnerving! All in all, it is a place run by cheats and thugs! A big no-no especially for family and business class people.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SJA2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hyderabad hotels

Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 September 2011

They charged me alot to what was promised, more than what I was told on telephone.Most horrible experience I've ever had with any hotel.Paid for what they described "double delux" room.A/c non functionable,had to use fans.No hot water in the bathroom for the duration 7 am to 10 pm when they said they will provide hot water.Bathrooms were dirty and horrible with Paan stinks.Felt cheated right from the time I checked-in till I checkedout.

This hotel has to be avoided at any cost as they are frauds.The pictures on their websites are also fake to much extent.This is not a 3 star hotel in any sense.Owners/ 2 brothers who sit at the reception extremely rude with no courtersy whatsoever.

I am waiting for more bad experiences to come from this hotel.Am sure they must be many .Lets save our fellow travellers from these scamsters.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank km533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangalore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 December 2010

Hello all,

Completely disappointed with this hotel. They charged 2300 for the room. I paid for two days. There was no credit card facility. I had to pay money
The bathroom u cant enter. it is that much dirty.no hot water . When asked for hot water they bought it in a bucket after 1 hour. The bathroom was not at all usable condition. not cleaned also. every where water was leaking. For the second i said am checking out the hotel they said they will not refund the money as my booking was for 2 days. after a lot of bargaining they gave 1000 rs back. and chergrd 2300 instead of 1900. They are giving the rooms for 500 also for others. They are simply cheating people. dont ever stay in such a hotel with family. Hotel Harsha which is 100 meter from here is 10 times better than this. they charged 1800 for me.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank jeeeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 November 2010

Located just near railway station, the hotel is quite a good place to stay, but for sure, it could have been better. The hotel has well furnished, spacious rooms which seem to be pleasant. But the service provided is just below average. may be happened only with us, but we really got quite bad room service, the blankets provided in room were not good, and rooms were not very clean. In all the hotel is good, but there are always other options available.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaydu1904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gateway Hyderabad

Property: Gateway Hyderabad
Address: Station Road, Hyderabad 500001, India
Region: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #121 of 307 Hotels in Hyderabad
Price range (per night): ₹ 1,421 - ₹ 1,938
Hotel Class:3 star — Gateway Hyderabad 3*
Number of rooms: 56

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