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All reviews des roches day trip devils island beautiful location rooms are large ocean isles balcony cayenne space wifi launch fans ants furniture cereal iles
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Reviewed 2 February 2018

When scoring a hotel I take into account the location and the expectations in the area. The Hotel des Roches deserves 4 stars in Kourou - the property is clean, staff are helpful, the location is beautiful, the amenities are fine, it offers a very good breakfast, the internet is better than one might expect and overall quality of service is good. There are areas for improvement - the restaurant has limited opening hours and limited choice, the decor and furniture is very dated, the façade could do with a refresh, and some of the common areas need an update - but I guess it is hard to justify significant investment on what must be a very seasonal business, driven by the launch campaigns.

Room tip: Get a room with sea view!
Date of stay: January 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MHSV_MG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldesrochesG, Gérant at Hotel des Roches, responded to this reviewResponded 19 February 2018

Hello,

We are delighted that our services satisfied you. In the pleasure to receive you again in our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

We were with a group and were told we would have a view of Devil's Island. Our room looked over the car park on the other side of the hotel. By the time the correct room was offered it was after dinner and it was too late. We had settled in. My husband I were in this room - two of us. It had one glass, one mug etc........ We went to reception to ask for another glass and mug but this request was refused. What! This hotel is not cheap but the service was appalling. Breakfast was served by grumpy staff but the variety itself was good. Other than cereal. Why are the highly sugared variety only offered. We ate at this hotel twice. The meal was large, so much so that I only ate the large entre. Much improvement needed Oh and wifi. It took us several attempts to get a working code. The reception desk did not believe us that the code they provided did not work. So we had to lug the computer down to the reception so they could prove us wrong. We needed a new code. You get problems at hotels and they get fixed and you can feel good about the hotel. Not at this hotel. The staff could not charm themselves out of any situation.

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldesrochesG, Gérant at Hotel des Roches, responded to this reviewResponded 18 January 2018

Hello,

We are sorry that our service was not up to your expectations. We hope to receive you again in our hotel to bring you a better experience during your next time with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

situated on the ocean beautiful sunrise and devil islands view. nice dinning near the pool dinner is good.polite stuff. breakfast room upper floor some ants on table cloth. no refilling of food. room is basic . kettle coffee and tea. tv.poor aircondition,mold in corridor.good wi-fi.

Date of stay: November 2017
Trip type: Travelled with friends
2  Thank Zippi_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldesrochesg, Gérant at Hotel des Roches, responded to this reviewResponded 18 December 2017

Hello,

We are delighted that you spent a wonderful moment. In the pleasure to receive you again in our hotel.

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Reviewed 14 November 2017

I liked this hotel.

On the plus side

Friendly helpful staff (English OK)
Excellent buffet breakfast included, tasty supper (I think the supper restaurant may have recently been rebranded)
Convenient location for tours to Iles de Salut, one daily catamaran trip leaves a five minute walk away.
Nice beach - if quite small
Good size rooms
Strong shower
Easy free parking across a very quiet street

And on the minus

A bit in e middle of nowhere - no independent restaurant within easy walking distance
Beginning to show some signs of age (e.g. Door to balcony couldn't be shut from outside, taps beginnig to rust) but not yet serious
A little expensive
Somewhat barrack-style design

If you're planning on visiting Kourou I would recommend staying here rather than doing a day trip from Cayenne - more relaxed. The town also has a very different atmosphere from anywhere else in FG - richer, a little antiseptic, but not bad. Remember if you want a tour of the Kourou space complex you MUST register with them at least 48 hours in advance.

Date of stay: November 2017
Trip type: Travelled solo
Thank colin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldesrochesg, Gérant at Hotel des Roches, responded to this reviewResponded 20 November 2017

Hello,

Thank you for your comment ! Hope to see you again in our establishment !

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Reviewed 29 June 2017

Kourou is a well known location in it's bad-high pricing tags, especially for the foods.
'Des Roches' is not the best hotel in the world. It is not have a luxury room, the furniture is pretty poor and the over-all price tag is pretty much high for no good reason.
BUT- and it is a big one; The location is the best in the city (it has the only shore with a yellow sand and not mud), the view is really spectacular because it is located far from the crowded area of Kourou. The included breakfast is really good, and it is way better then every other option.

Room tip: Ask for a room in the second floor, heading north to the sea side.
Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Tamir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldesrochesg, Gérant at Hotel des Roches, responded to this reviewResponded 20 July 2017

Hello Tamir,

Thank you for your comment. We were delighted to welcome you and serve you.

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