After a fabulous stay at the Holiday Village in Rhodes last year, we decided to go further afield and try the HV in Sharm. Having spent great holidays there as a couple we were keen to spend our time as a family but a little apprehensive too. So as our experience of the HV was so good in Rhodes we thought it safest to stick with a HV.
On arrival the difference was clear. No warm smiling welcome, a fairly long check in process but we our porter did chat to us during the long trek to our room. This was a huge, swim up room with a great big bed and on the nicer side of average decor. The bathroom smelt of paint and the toilet leaked. We had to turn the water on at the wall when we needed to flush the toilet as it dripped continuously otherwise and the ants weren't strong swimmers. They did however enjoy every other surface in the room, in particular the kettle, which was pleasant! As far as the accommodation went that was that. The weather was terrible, it was a cold wind and little sun type of weather. We thought that there would be plenty to do anyway (18 month olds are pretty easily pleased) besides we had our own pool. Well shared with four other rooms. But it was freezing, take your breath away cold, so we asked if there was a heated or indoor pool. Oh yes, they said, one of each, they smiled. Brilliant, we answered, and made our way to the former. It was cold, and packed and very very strong chlorine. But there was a shivery kind of comradery with the other guests there so we stayed for the morning, vowing to find the indoor version the next day. We had sunshine the next day so ventured to the beach. This was a wonderful surprise. Blessed with a beautiful day, we built castles, tanned our skin, drank cocktails and ate barbequed chicken. Bliss. On our way back to our ants nest we saw the indoor pool. More of a pond than a
Pool. Still, we had found our spot on the beach. On a more positive front, we left our son at the crech for an our a couple of mornings and they were fabulous, he cried when we picked him up! We were given a phone if they needed to call us and had to sign him in and out with a signature that matched their records. Great. We could go to the gym (see cocktails and chicken on the beach!) only one treadmill worked but apart from that it was ok. Once we got used to the ants and stopped looking longingly at the pools, remembering our lips would turn blue we settled into an ok holiday. Until we experienced the Indian restaurant and it's customer satisfaction cards. After a fatty bony filled meat curry and eye wateringly sour wine, we were asked to complete a card listing our experience the service the food and the wine, all up for a 1-4 rating. I mentioned the risk of cracked teeth what with the cows shin bone still very much attached to it's flesh and put that the wine was average. The rest, until this point in the evening had been good and duly noted. I expected, as in the other a la carte restaurants, that the card would be placed in a box for later perusal. Sadly not. A very aggressive waiter shook it at me and demanded to know what was wrong with the wine. I was very embarrassed as the place went quiet. I firmly stood by my assessment and was curious as to why he was less concerned by the meat/ bone report. He slammed the card back on the table and said 'change it', in a gangstar movie kind of way. I felt braver still and left (hurriedly) without changing a thing! Having not learnt from this experience, later in our stay I completed the same style card in our room. This was met with three men and a mop, declaring that if we mentioned anything negative about the room (the ants and leaking toilet) then the smallest of the three, no relevance im sure, would be fired. This time, I ripped the card up. It had made the whole process pointless and I couldn't live with the thought of his demise due to ants. I hated them so, i refused to let them win this one.
In conclusion (finally) it was an ok holiday. The weather didn't help, neither did many of the staff. Though there was a stand out happy chap in the canteen who was very taken with our son and bought him bannas at every oppurtunity. We wouldn't go back, even in a heat wave, but we didn't hate every minute.
- Official Description (provided by the hotel):
- Offering the unsurpassed panoramic views of the Red Sea, Coral Sea Holiday Village Resort presents a comprehensive under-one-roof concept that meets the need of every discerning leisure traveler. This 5-star resort houses: 484 elegant guest rooms with modern amenities, superbly-designed facilities and 13 exciting dining and lifestyle choices for a multi-dimensional experience. It is our privilege to enchant our guests with courteous and attentive service that is the hallmark of Coral Sea Holiday Village Resort; we deliver only the best! ... more less
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- Also Known As:
- Coral Sea Holiday Village Hotel Sharm El Sheikh