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Hilton Sharks Bay Resort
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Reviews (7,726)
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Reviewed 20 February 2012

Just back from Sharks bay with two 70 year olds and my teenage daughter.
We felt safe and welcome by staff.
Occupancy of the hotel was only about 51% .
Variety of food (would avoid the meat and concentrate on fresh fish).
Amazing daily towel sculptures on our beds. Beds were perfect for me, OK for the oldies and too hard for the teenager.
There were a lots of steps with steep steps to the beach and would not be ideal for anyone with mobility challenges.
Miniature golf, tennis courts, SPA, usual water sports, entertainment team for exercises etc. so loads to do. We really enjoyed spa treatments, snorkelling boat trip (though too cold for us to do more than 1 swim in sea) and sitting and reading.

Room Tip: We were near the beach - but had noisy neighbours.
  • Stayed: February 2012, travelled with family
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1  Thank culdesac186225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this reviewResponded 22 February 2012

Dear Sir/Madam,

Thank you very much for your review.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.

May I thank you once again for your feedback and we look forward to welcoming you back to the Hilton Sharks Bay in the very near future.

Yours truly


Amira Ismail
PA to General Manager
Hilton Sharks Bay Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2012

Turned up here at 1730 hrs in the dark at the start of a fourteen nights all inclusive got to the reception was giveing a room and for a hundred&forty quid for the two of us we could up grade to the delux side of this complex,So we had a look at the room on this side which was quite away from the main restaurant's & bar's then we had a look at the upgrade and decided to take it , The bellboy's run your luggage about on a golf cart nothing is to much trouble to them,Anyway we had a meal in the only A/I restaurant at the delux side( there is an asian restaurant but at an extra cost) and came out to return to our upgrade bareing in mind that the room we upgraded too only had a bit bigger bathroom and a little bigger living area then we saw the planes landing at the bottom of the complex we decided to go back to the reception and try for a room closer to the amenity's which we successful negotiated without a hitch and got our one forty back as I said nothing is to much trouble,So we had a good nights kip( the bed was comfy)and had a look around after breakfast (mind not keen on beef bacon muslim country see) but the omelette's & poached eggs were fine,back to the looking round we found that the sunbeds had a mattress but the bed was shabby, the pool area was ok but a tad drafty when the wind blow and a bit noisy with the animation teams activity's so we tended to use the pool to the rear with the water slide(think it could get really noisy in the the high season)So now the food well we are never stuck on putting some thing on a plate the main restaurant was buffet style as with all A/I on different days we had fish & roast beef but with it been a international hotel they try to carter for everyone the food overall was ok it never made us ill or anything, Then there was an Itilian restaurant which you book once again the food was ok not much gallic in it but am not really struck on Itilian food but the better half does like it,Then we had the bederwin restaurant which doubled up as beef burger snack bar at lunchtimes but from 18.30 it serve's kebab's (with a bellydancer chucked in from 19.30 till 20.30) served with salad's etc.Now then the main bar on this side of the complex is the chill out bar which is under the reception, larger is a bit gasy after a few local rum and coke isn't to bad and her in door's said the gin 'n' tonic's were ok as was the vodka sunrise's entertainment was a bit naff so we tended to use the Q bar on the otherside which was more a chatting & drinking bar there was also the sunset bar nearer the beach(which by the way is man made with rather hard & graity sand)which was cool at night woolie top needed,also a small cafe in the row of shop's outside the complex for when our team were playing.Now then me and her indoors like to go for a walk and not just around the block well I don't know maybe it was just me but I just felt a tad uneasy about a walk whether or not that the nightshift security guard had a side arm or the pack of dog's that I saw as we were about to set off one morning I just don't know maybe I was just been over cautious.We did go on the quad bike's which was a canny afternoon biggest laugh I got was the sign at the bike depot,It read the desert is our nature please keep it tidy,Man the track we took was like a track upto the corporation tip rubbish all over the place,We even got taken to a bederwin settlement on the way out the full binliner's beside a small gorage was unreal people in glasshouse eh,Also had a trip down to old sharm to the market 100 egyption pound's in the blue&white taxi and the driver waited 2 hrs for our return,it's the same tat no matter which part of the world your in but the better half love's a market be prepared for some haggling it get's on me nervous but she love's it, Naama bay's worse I was told phew we didn't go,So now waying this holiday up staff at the hotel were fantasic can't fault them the hotel need's a lot of T.L.C to fetch it up to the so called five star's (new outside furniture paint job etc) other word's some money spent on a good revamp' So if you like diveing or getting out of bed then onto a sunbed this is the place for you if you like walking and getting away under your own steam then maybe not.Will we go again to shark's bay area maybe when we are in our seventie's when might need to get out of bed then onto a sunbed,Anyway I alway's say you have to try thing's first P.S soho square is really up market and pretty at night all lit up but once you have been three time's it's enough,Hope this review help's and I havn't offended anyone who may love this place as I did speak to people who return year on year but I only speak as I find HAPPY HOLIDAY'S

Room Tip: room 1027 although close to the bederwin restaurant it finisihed at 10 p.m and it got the morning sun
  • Stayed: February 2012, travelled as a couple
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6  Thank Bonecrusher_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this reviewResponded 20 February 2012

Dear Sir/Madam,

Thank you very much for your review.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.

May I thank you once again for your feedback and we look forward to welcoming you back to the Hilton Sharks Bay in the very near future.

Yours truly


Amira Ismail
PA to General Manager
Hilton Sharks Bay Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2012

We stayed here for a week in July 2009, we all had a really fantastic time.

We stayed in the old side, and glad we did! Although we did go over to the new side for one day, the pool was huge and bars was nice, but it didn't have as much atmosphere as the old side. Although it would be good if you just wanted a really quite time.

The rooms in the old side were stranded, but were very clean and towels were made of animals and love harts on the bed everyday.

There are loads of bars around the hotels, and was beautiful to walk around at night with all the lights and stuff.

Food was good, could have you own home made pizza and pasta made up. Plus lots of other buffet dishes to choose from.

Staff were very nice, our restaurant waiter we called Ronaldo and was great for the whole time we were there!

Be wary of getting taxis, as the drivers are crazy! One was driving us back, clapping his hands and singing songs and then opening the door going 50 miles per hour and pretending to jump out! Very crazy! Another drove us home at night, without turning his lights on!!

  • Stayed: July 2011, travelled as a couple
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Thank Tonyk84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this reviewResponded 19 February 2012

Dear Sir/Madam,

Thank you very much for your review.

We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.

May I thank you once again for your feedback and we look forward to welcoming you back to the Hilton Sharks Bay in the very near future.

Yours truly


Amira Ismail
PA to General Manager
Hilton Sharks Bay Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2012

I loved this place food was nice

Staff where friendly

The snorkelling was amazing

  • Stayed: February 2012
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1  Thank Bonniehayward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

Upgrade, upgrade, upgrade - worth every penny. Also upgraded to a suite with veranda - 2 huge rooms, 2 fridges, 2 tvs. bang in front of heated pool and between 2 bars. room 8020.
Italian a la carte great. nice menu and gents offered seconds of the steak main course. chicken roll speciality in snack bars if you ask for it grilled is lovely. Beer good. free bags of crisps. cocktails really nice in Q bar. had private car transfer for 6 adults plus cases - only £19 total each way. worth it. super quick compared to bus. lovely holiday would go back. xx

  • Stayed: January 2012, travelled with friends
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1  Thank Turkeylover72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managment-Hilton, PA to GM at Hilton Sharks Bay Resort, responded to this reviewResponded 18 February 2012

Dear Sir/Madam,

Thank you very much for your review.

It is always pleasing to hear that our guests were satisfied with the facilities and service during their vacation and that you plan to return at some stage in the future.

Once again, we thank you very much for your report and we look forward to welcoming you back at the Hilton Sharks Bay.

Yours sincerely


Amira Ismail
PA to General Manager
Hilton Sharks Bay Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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