Just returned from one week . Hotel and grounds are lovely, particularly in the evening. We had a suite. Bedding and furniture grubby and standard of cleanliness poor. All cleaners at this resort like most of Egypt are men. All waiters are men and all reception staff. Apart from two women at Guest relations desk, the yoga instructor and children's worker the rest of the hundreds of staff are male. This is not a sexist remark but a specific and factually based observation .
Service was awful and as two well travelled women we were alarmed at the dismissive and rude mutterings from the majority of service staff. German men are pampered too ..as always.
despite tipping well as someone advised in advance this did not help.
the food is bland luke warm and selection is poor. The so called speciality restaurants have to be booked in advance so do this on your first day. Thai garden good. Italian is a joke . We watched the staff putting pizzas in the oven pulling them in and out and poking and prodding them and finally wrapping em in foil! When customer is ready pizza is put back in the oven to be finally fired to death.....the three main restaurants serve all the same food so no choice except where you choose you want to sit.
If you like wine the makadi hotels serve theirs out of boxes...try the Obelisk white in speciality restaurants only. The end of the beach day and that lovely drink is a disappointment. No branded spirits. Anywhere in these resorts. Check upgrade option very carefully.
snorkelling good and beach umbrellas and chaises are fine. Sea lovely and warm. The sand is gritty and not white as it looks in some pictures.
Even if we had got a cheap all inclusive deal I would still be unhappy with what is a charade. We paid almost 1600 for two all inclusive for one week. Easter week so prices a bit more .
The awesome sea, coral and fish make this area. Unfortunately to cater for us Brits in my opinion, the Egyptian family who own these red sea resorts need to invest in staff and service. We go on holiday to be treated with courtesy and respect. We go for good food and for how long do we carry on accepting that Egyptian tummy is par for the course. It's poor hygiene and that is the fault of the resort practices and staff.
would never ever return
- Official Description (provided by the hotel):
- The Makadi Palace Hotel is set in lush gardens famed for their beauty, and offers the perfect space to relax unwind and enjoy a well-earned break. Tranquil surroundings, attentive staff, an extensive choice of à la carte dining – both on-site and at the Makadi Mall – as well a stunning beach and a wide choice of sports facilities at the Makadi Sports Centre ensures guests will be reluctant to stray far from their holiday home away from home. ... more less
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- Also Known As:
- Makadi Palace Hotel Makadi Bay
- Makadi Palace Bay
- Makadi Palace Egypt