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“Yes the outside architecture and the gardens are very nice but.....” 2 of 5 bubbles
Review of The Makadi Palace Hotel

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The Makadi Palace Hotel
Ranked #11 of 28 Hotels in Makadi Bay
Certificate of Excellence
London
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Yes the outside architecture and the gardens are very nice but.....”
2 of 5 bubbles Reviewed 14 April 2012

Just returned from one week . Hotel and grounds are lovely, particularly in the evening. We had a suite. Bedding and furniture grubby and standard of cleanliness poor. All cleaners at this resort like most of Egypt are men. All waiters are men and all reception staff. Apart from two women at Guest relations desk, the yoga instructor and children's worker the rest of the hundreds of staff are male. This is not a sexist remark but a specific and factually based observation .
Service was awful and as two well travelled women we were alarmed at the dismissive and rude mutterings from the majority of service staff. German men are pampered too ..as always.
despite tipping well as someone advised in advance this did not help.
the food is bland luke warm and selection is poor. The so called speciality restaurants have to be booked in advance so do this on your first day. Thai garden good. Italian is a joke . We watched the staff putting pizzas in the oven pulling them in and out and poking and prodding them and finally wrapping em in foil! When customer is ready pizza is put back in the oven to be finally fired to death.....the three main restaurants serve all the same food so no choice except where you choose you want to sit.
If you like wine the makadi hotels serve theirs out of boxes...try the Obelisk white in speciality restaurants only. The end of the beach day and that lovely drink is a disappointment. No branded spirits. Anywhere in these resorts. Check upgrade option very carefully.







snorkelling good and beach umbrellas and chaises are fine. Sea lovely and warm. The sand is gritty and not white as it looks in some pictures.

Even if we had got a cheap all inclusive deal I would still be unhappy with what is a charade. We paid almost 1600 for two all inclusive for one week. Easter week so prices a bit more .

The awesome sea, coral and fish make this area. Unfortunately to cater for us Brits in my opinion, the Egyptian family who own these red sea resorts need to invest in staff and service. We go on holiday to be treated with courtesy and respect. We go for good food and for how long do we carry on accepting that Egyptian tummy is par for the course. It's poor hygiene and that is the fault of the resort practices and staff.

would never ever return

  • Stayed April 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
Helpful?
6 Thank casmanx7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (386)
Date | Rating
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English first
Birmingham, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Just returned from two weeks at the Palace in Makadi Bay on April 13th 2012. This is our 8th holiday to the hotel since 2005 (2004 we stayed at its sister hotel the Grand which is in the same complex), so 9 visits in all. Already planned to come back in October 2012.!!!!! The Palace and the Grand are great value for money and the choice and quality of the food, pools, entertainment and amenities are excellent. If you have stayed in a 5 star Dubai hotel, don't expect the same level of accommodation but the rooms are a good size, clean, well laid out and you can get some fantastic views of the Red Sea and the resort. What we really enjoy about the resort is that the staff make you feel like family and always go an extra mile to make sure your stall is good from the housekeeping boys to beach boys, bar staff etc etc. you can eat various foods from 6.00am right through to midnight in some restaurants and the local all inclusive beer, spirit and wines are all quite good. As with any All Inclusive, you will have to pay for items off the card such as premium spirits, restaurants off your hotel and the water park right next door, but the cost is small when you there to have a great holiday. We have got to know many staff and managers at the resort over the past 8 years and their care for us as guests is one of the main reasons we continue to go back and will do so for years to come.

Room Tip: Rooms to look out for. larger junior suite overlooking the resort 3226, but is not always the quiete...
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 April 2012

We stayed at this hotel for a week at the end of Feb 2012. This is the second Red Sea Holidays hotel we have stayed in, and found the decor, service, etc, to be superb, just like the Grand Hotel over in Sharm. One thing I will say about the Makadi Palace is that the food is particularly good for an Egyptian hotel, with the Thai restaurant being lovely and very very tasty.

The room was very nice as was the bathroom. We were originally situated in a room which looked out the side of the hotel, with an absolutely awful view. I knew something wasn´t right as soon as the bell boy scarpered with "Very nice view of sea in daytime" I duely sent the other half down to reception, and within half an hour we were sat on a different balcony admiring the lighting around the pools with a glass of duty free in hand.

My only criticism is that there isn´t a jetty to snorkel straight off of. You have to walk a fair way out and MUST have sea shoes on. However, there appears to be a jetty in progress at the hotel next door, so it shouldn´t be too long before that´s in use, albeit will probably be very crowded.

Oooohh.... another BIG criticism, which I´d almost forgotten about... once you´ve been given your room key and info sheet, you´ll have to go out to the front of the hotel to get your luggage marked up with your room number. You´ll then be ushered into a group who will then be paraded by a bellboy like a flock of sheep around the hotel complex, taking each couple to their room, whilst the rest remain standing waiting for 3 minutes each "drop off". My advice is to get your bag marked up, then RUN and find your own way to your room, otherwise you will be standing around for anything up to an hour whilst your bellboy gets his tip from each couple. BAD BAD service!

Would definitely recommend. It´s about as 5 star as you´re going to get in Egypt and if you get yourself a good deal, you will be over the moon.

Tip: take a travel kettle and stash of coffee. Book the Mediterranean restaurant two days in advance, but the Thai can be booked that day (well you could in Feb anyway). Take small change ($1 or pound coins) to tip the pool staff with. Be aware that you will find a lot of the staff asking you if you can swap coins for notes. If you fancy better service during your holiday, carrying a spare ten pound note and jangling for half an hour may be worth it.

Room Tip: If you don´t like your room, request an immediate change.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Adlw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 April 2012

I went away for New Year with 3 friends to find sun and relaxation...

Whilst intially it was dissappointing to discover all of the things that weren't inclusive in our all inclusive holiday, such as the gym @ £6 a day, price supplements for alcoholic drinks after midnight and the additional charges for the New Year's Eve entertainment, once we had met the senior food and beverages manager from Red Sea Holidays and ironed out a few of the wrinkles the holiday delivered everything we expected of it!

We stayed in the Makadi Palace, one of 4 hotels that belong to Red Sea Holidays in the Hargarde area. Depending on what you are looking for, the other hotels offer a variety of options to suit everybodies needs, ... The Family Star and The Makadi Grand catering for families, The Makadi Spa offering a more adult (only) spa package environment, and the Makadi Palace offering a good middle ground. There are plans afoot in 2012 for the range of hotels out there to ensure they deliver on the 5* service that is promised and whilst we were out there for New Year we saw elements of those plans starting to take hold.

In terms of the weather and the environment, we had a great week across the New Year (averaging 26 deg C) relaxing by the pool and reading books. We frequented the sports bar across from the hotel (not all inclusive) that has a pool table and shows all the sport you need. Re: the food on offer... the choice of different restaurants (when booked in advance each night) offered something different. Note, as the food is to cater for the masses, the varying degrees of spice you would expect from Thai food though to Italian food is not as drastic as an individual may like. Everything was cooked and presented to a high standard none-the-less and was very palatable. Outside of the hotel, the old town is definitely worth a visit, especially if you want to see the marina or you are looking for a change of pace and scenery for a night out on the tiles.

All in all the holiday was a huge success, delivering peace and quiet, a relaxing environment and good weather guaranteed... what more could you ask for!?

  • Stayed December 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Owen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hebden Bridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

We recently stayed at the Makadi Palace and could not fault it at all. (We stayed as part of the Jewels of the Nile Cruise booked through Red Sea Travel, part staying in hotel at beginning and end of holiday with cruise in the middle. The hotel was very clean, beautifully designed buildings, lovely gardens and pools. The staff are extremely helpful and polite though they do expect a tip. You are spoiled for choice with the restaurants there: Dome, Melange, Discovery and Botanical. Also Chinese, Italian, French, Thai, Indian, though i would say in these 4 the all inclusive choice is limited unless you want to put your hand in your pocket and pay for the other things on the menu that arent. You can find something to eat and drink all day. The bedrooms are quite spacious - we had a standard room overlooking the pool area. I would agree with someone else's comment on Trip Advisor in that the bathroom does look a little tired. The beds are massive and really comfy. There are plenty of sunloungers to choose from. The pools look great but not heated unfortunately. We found them too cold. On the beach private to the hotel complex, you can also get all inclusive drinks. Beach towels are provided in your room and are changed whenever you wish. By the beach there are also some smart little bazaars selling a variety of things from jewellery to clothes. To sum up, a lovely holiday ten out of ten!

Room Tip: Ground floor
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank KJ2403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Makadi Palace Hotel

Property: The Makadi Palace Hotel
Address: Safaga Road, Makadi Bay, Hurghada, Egypt (Formerly Makadi Palace)
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Makadi Bay
#9 Luxury Hotel in Makadi Bay
#10 Romantic Hotel in Makadi Bay
#11 Family Hotel in Makadi Bay
Price range (per night): ₹ 5,963 - ₹ 24,265
Hotel Class:4 star — The Makadi Palace Hotel 4*
Number of rooms: 511
Official Description (provided by the hotel):
The Makadi Palace Hotel is set in lush gardens famed for their beauty, and offers the perfect space to relax unwind and enjoy a well-earned break. Tranquil surroundings, attentive staff, an extensive choice of à la carte dining – both on-site and at the Makadi Mall – as well a stunning beach and a wide choice of sports facilities at the Makadi Sports Centre ensures guests will be reluctant to stray far from their holiday home away from home. ... more   less 
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Also Known As:
Makadi Palace Hotel Makadi Bay
Makadi Palace Bay
Makadi Palace Egypt

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