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“FANTASTIC !!!”

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Jaz Makadi Saraya Resort
Ranked #4 of 30 Hotels in Makadi Bay
Certificate of Excellence
Preston, United Kingdom
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“FANTASTIC !!!”
Reviewed 3 May 2012

The Iberotel saraya, has some of the best staff in Egypt, from the Manager down to room boy (as they call them, They are utterley attentive to all your needs and requirements.
The food is great and the choice is vast, thank you to Captain Mohammed and Ali for looking after us so well in the Sunflower Restaurant.
Alaa in the main reception bar for the best cocktails ever (White Russain is a must), Hany (Count Dracula) and El tayoub (reception managers) for their excellent customer relation skills, they actually come down to the beach most days,(IN FULL UNIFORM) ie shirt,tie,waistcoat etc, in soaring temps to ensure that everyone is happy with everything.
Wouldn,t go back to anywhere again, but will definetley visit here again.

Room Tip: room 2471 2nd floor 3 beds ,over looking quite pool,
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  • Stayed April 2012, travelled as a couple
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Helpful?
5 Thank GARNIK5157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Hertfordshire
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 May 2012

My family (2 adults, 2 older children) stayed here during the school Easter holidays and had a fantastic time. We have stayed in many hotels in Egypt (mainly near to Sharm) and this was as good as many of the 5 star hotels we have tried. The service from all of staff was exceptional, and everyone went the extra mile. Due to and error by First Choice Holidays (and not the hotel) we had a slight problem with the location of the 2 rooms we had booked, but the fantastic Mr Shawky on Reception managed to sort the problem out for us and we were extremely happy with the rooms we ended up with. The rooms were very clean and the daily towel sculptures very creative - especially in the childrens room!
We found the food to be extremely good and there was always plenty of choice.
Considering the hotel was full, we always found sunbeds by the pool and never queued for anything. The fact that the 'tranquil zone' pool was also heated for most of the week was an added bonus - lovely and warm.
The new water park nearby was fantastic, especially as entry was free for All Inclusive guests, and all the family had a really great time there, - no reason for any children staying at this hotel to be bored!
The staff in the restaurants and bars were extremely friendly and really looked after us.
All in all a really great week, - I can honestly say there was nothing any of us could fault. I would not hesitate to recommend to others and will definitely return at some stage.

  • Stayed April 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
8 Thank HertfordshireShaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotherham, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 April 2012

Iberotel Makadi Saraya is one of the best hotels we have ever stopped in. We stopped here for 2 weeks and did not want to go back home. The food was brilliant especially when you get your invite to the captins dinner in the A la Carte resturant where you get silver service and sposh nosh food (highly recommended if you get the invite). All the staff cannot do enough for you and always make you feel welcoming and like a family member.
The animation team provide different activities for children and also adults all day and night. Our room was on the quiet pool (1325) which was on the ground. The weather was very hot about 42 degrees in the day and about 20 degrees at night. The hotel offers a la carte resturants (indian,Oriental, and italian) for at cost of 8euro PP but its all you can eat and drink, for a change of the normal buffet food.
As part of your holiday you get the free water park which the hotel owns which is brilliant for kids and also adults. There is a free bus that takes you to and from the waterpark which is a 5min drive away( well worth a try). also at the water park you get all inclisive there aswell.
There is a private beach about 5min walk where there is sunloungers, drinks, snacks, icecream provided and also the Red sea for Snorkling, which is out of this world.
The trips i would recommend is the Hurgarda City Tour, The star gazing in the mountains where you see the different planets and starts that you wouldnt normally see, and also, the Mahmaya island where this is a untouched paradise island. the rooms are very clean and tidy, Air-con, hairdryer, free safe and free regualar beech towels so noo need to take any.
Overall the the hotel is one of the best and would highly recommend this hotel to my freinds and family and will be stopping here again in the future.
Big thanks to all the staff who made our holiday that more special. Lee & Sarah

Room Tip: for a quiet room try to get a room round the quiet pool. no animation team can go there, so they hav...
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  • Stayed April 2012, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
7 Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vedbæk, Denmark
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 April 2012

We just got back from Egypt today :-) We are a couple with three small children (2, 5 and 8 years old) and we had the best time. The hotel was superb, the staff extrordinary - always ready to help without being pushy and always with a smile. We took the all-inclusive package and the food was great. The room we got was large and the cleaning was very good (we even saw our cleaning guy clean the windows of our room from the inside one day when we were sitting by the pool). The waterpark was awesome... our 8 year old was allowed in the big slides but the 5 year old had to settle for the smaller ones. The all-inclusive deal meant that we had unlimited access to the waterpark as well as drinks, food and icecream there which is great as so much money can be spent in these places. The beach also had a bar serving drinks and snacks at the beach which was great.
Negative - beach wasn't the best, the sand was a little rough but it was ok, we loved it anyway. Also, the red wine in the all-inclusive deal was so bad I couldn't drink it and the beer was like watered out... which was maybe ok as it tasted fine and was just the more refreshing :-) The huge variety of coctails made up for it - they also have a lot of non-alcoholic coctails which our boys loved :-)

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
5 Thank asdiskj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2012 via mobile

A really nice hotel with great service. But quite disappointed with the quality of the buffet considering the 5 stars and the generally good ratings here on Tripadvisor.

Stayed April 2012
Helpful?
2 Thank Anders F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jaz Makadi Saraya Resort

Property: Jaz Makadi Saraya Resort
Address: Safaga Road | Madinat Makadi, Makadi Bay, Hurghada, Egypt (Formerly Iberotel Makadi Saraya Resort)
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Makadi Bay
#2 Romantic Hotel in Makadi Bay
#2 Top resorts Hotel in Makadi Bay
#4 Luxury Hotel in Makadi Bay
Price range (per night): ₹ 5,412 - ₹ 12,177
Hotel Class:5 star — Jaz Makadi Saraya Resort 5*
Number of rooms: 325
Reservation Options:
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Also Known As:
Iberotel Makadi Saraya Hotel Makadi Bay
Iberotel Makadi Saraya Bay

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