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89
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Reviewed 1 December 2022 via mobile

It was very beautiful holidays in the Hotel Mamlouk. Very lovely peoples in the Restaurants, Animation but also the Room cleaning Team. Its a very nice attachment.
The attachment is very clean und very nice with all the palm trees and lighter in the evening.

Date of stay: November 2022
Trip type: Travelled with friends
Thank U2629EMoliviae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mamlouk Palace, General Manager at SUNRISE Mamlouk Palace Resort, responded to this reviewResponded 1 December 2022

Dear U2629EMoliviae,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!

Kind regards,
Guest Experience and Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2022 via mobile

Returning guest third time this year, lovely holiday as always. Animation team go above and beyond with everything they do, always making you feel welcome. Shoutout to Aser for making a good holiday for us. Definitely will return.

Date of stay: November 2022
Trip type: Travelled with family
Thank Elinahanratty_xx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mamlouk Palace, General Manager at SUNRISE Mamlouk Palace Resort, responded to this reviewResponded 29 November 2022

Dear Elinahanratty_.xx,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!

Kind regards,
Guest Experience and Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2022

We have been in this hotel for 4 times with my family and again an incredible holiday
We are happy to return to our second home
Entertainment is provided all day, the food is perfect, the beach is clean
All the staff are nice, friendly and helpful.
Many thanks from the restaurant Sharazad Haitham, Hamato, boss mr. Mostafa and from the lobby bar Mahmoud Alaa

Thank you for everything, see you soon

Date of stay: October 2022
Thank 774kamilap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mamlouk Palace, General Manager at SUNRISE Mamlouk Palace Resort, responded to this reviewResponded 28 November 2022

Dear 774kamillap,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!

Kind regards,
Guest Experience and Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2022

Simply the best. Great food, fantastic service (by all the staff), lovely rooms. Will definitely return again. A special mention for Mustapha our room man. Nothing was too much trouble. He really went out of his way to make our stay so great.
I would like to suggest that the reception desk hold a supply of £100 & £50 Egyptian notes to help guests to tip the wonderful staff regularly.

Date of stay: November 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank kevincouldwell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mamlouk Palace, General Manager at SUNRISE Mamlouk Palace Resort, responded to this reviewResponded 28 November 2022

Dear kevincouldwell,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!

Kind regards,
Guest Experience and Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2022 via mobile

We have just returned from our fourth visit to this fabulous hotel. We have been to a few hotels within Europe but when you travel to Egypt and stay at the Mamlouk Palace, you definitely feel like you are staying in a palace!!
From the minute we arrived, the service was superb. Nothing is too much trouble for the staff throughout the hotel and we have now got even more fabulous memories.
We stayed for 7 nights and I’d definitely recommend staying for longer just so you can take advantage of all of the a la carte restaurants.
On this holiday we visited:
The boulevard - brilliant food, fabulous waiter service and a very relaxing atmosphere.

The Manzuku - the Asian restaurant, brilliant service, amazing food and waiter service, to mention Sherif and the whole team.

The Mongolian restaurant - great selection of food, brilliant to see the food being cooked by talented chefs whilst you watch.

The Manohar - Indian restaurant. We went to this one twice. Great selection of food. Children well catered for. Once again fabulous waiter service, to mention Eslam and Mostafa (manager).

The Nasaya - this restaurant is where you pay extra for food and drink but the food was out of this world!! Definitely worth a visit.

Our whole stay was just perfect. I’m going to name a few staff members that made our holiday but absolutely everyone just do such a brilliant job.

Mostafa - manager in manohar and within the pool bar during the day.
Sherif - served us breakfast drinks and works within the Asian.
Khaled - worked around the pool and the towel shed.
Mostafa - the lifeguard around the heated pool, fabulous with the children and nothing goes unnoticed.
Ahmed - worked at the tennis courts. He gave my husband good games of tennis most mornings. So patient and knowledgeable about the game.
ALL of the entertainment team - just brilliant, hilarious people who definitely make your holiday enjoyable. From the music they play around the pool to the jokes they play and their endless energy and enthusiasm.

Date of stay: November 2022
Trip type: Travelled with family
Thank Greyhoundsandmogs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mamlouk Palace, General Manager at SUNRISE Mamlouk Palace Resort, responded to this reviewResponded 26 November 2022

Dear Greyhoundsandmogs,

Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!

Kind regards,
Guest Experience and Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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