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All reviews rooftop restaurant poolside bar hot options great hotel cooked to order eggs local cuisine santa cruz own pace isla grill top floor pool area rooms are spacious comfortable stay the hotel staff two blocks walking distance convenient location
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22 - 27 of 133 reviews
Reviewed 22 March 2021

I loved this hotel for its size and function. The rooms were sizable and very comfortable. The spaces are well thought out and work great for casual conversation. The rooftop restaurant gives you great views of the town and the food is very good. Breakfast there was very nice too as you hear the town come to life. The hotel is located very closes to the town square but far enough off not to be too noisy. I recommend this hotel for two reasons; the staff is very friendly and knowledge of the hospitality industry and its focus on details and cleanness. It was the best hotel I stayed in all of Ecuador.

Room tip: Ask for what your looking for and they will try their best to help you.
Date of stay: March 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank WilliamDickerson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ikala Hotels, Propietario at Ikala Galapagos Hotel, responded to this reviewResponded 12 April 2021

Dear William,

Your positive words are beyond amazing and truly bring happiness to every single on of our team members :) We are thrilled to know you enjoyed your stay with us, specially our rooftop restaurant, but also our attention to detail and cleanliness. We hope you visit us again soon and are happy to welcome you back.

Warm greetings from our entire Ikala Galapagos Hotel team!

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Reviewed 5 January 2021

This is a really good, luxury hotel a stones throw away from the Centre and main pier.

The rooms are just great, the hotel is modern, stylish and spotless.

The service was also impeccable - the bar staff and reception were all just so helpful.

The Manager, Mavi, sorted out a slight mix up with my room booking on the very first day with consummate efficiency and my room then was just marvellous -

Thank you to all the team for a wonderful stay!

Date of stay: December 2020
    • Value
    • Rooms
    • Service
2  Thank Jason S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ikala Hotels, Propietario at Ikala Galapagos Hotel, responded to this reviewResponded 12 April 2021

Dear Jason,

Thank you so much for taking some time to leave us a review, we appreciate your positive comments and are beyond thrilled to know you enjoyed your stay and Madi was able to help you during your stay :) We hope you visit us again soon and will be happy to welcome you again in our hotel!

All the best from the entire Ikala Galapagos Hotel team

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Reviewed 28 December 2020 via mobile

Ikala is beautiful and luxurious and so close- 2 blocks from the main pier. Their service was impeccable. Luis especially took great care of us. Our room was huge and great. They held our bags and washed laundry while we went over to Isabela. The pool area is beautiful. Because of covid, there were few guests and we look forward to going back!

Date of stay: December 2020
Trip type: Travelled as a couple
Thank colleencharleston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ikala Hotels, Propietario at Ikala Galapagos Hotel, responded to this reviewResponded 12 April 2021

Dear Colleen,

Thank you so much for your positive review, in these hard covid times it really means a lot for us to have international guests with us and more so know that you enjoyed your stay and your experience in our hotel. We are happy to know you enjoyed our central location, our service and your room! We hope you visit us again soon.

All the best from the entire Ikala Galapagos Hotel team!

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Reviewed 27 October 2020

Arguably the nicest hotel in Puerto Ayora, certainly the newest. All the modern conveniences and service of a 5 star hotel. Location was terrific. Don't forget to walk down to the pier at night! We saw sharks, turtles & sea lions playing there just 2-3 blocks from the hotel. Super happy we chose a land tour, or we wouldn't have been able to see all the sea lions walking around Puerto Ayora and sleeping in town at night!

Room tip: Upgraded to a suite with a view of the pool! Perks of traveling during covid!
Date of stay: October 2020
    • Location
    • Service
3  Thank Ginger A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ikala Hotels, Propietario at Ikala Galapagos Hotel, responded to this reviewResponded 12 April 2021

Dear Guest,

Thank you so much for taking some time to share your experience at our Ikala Galapagos Hotel! We are happy to know you enjoyed your stay with us specially our new and modern facilities and service. We also love the pier at night Hope you visit us again soon.

All the best from the entire Ikala Galapagos Hotel Team!

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Reviewed 15 August 2020 via mobile

My wife and I had an amazing experience during our stay at this hotel. Located perfectly in the city center it is close to everything. Beautiful Modern design with spacious and well furnished rooms. The cleanliness of the hotel ground and rooms are impeccable. Breakfasts are amazing, with the flare of local cuisine and chef’s creations. All employees are most helpful and go out of their way to accommodate their guests. All COVID-19 safety measures were strictly followed and we always felt safe. We would like thank everyone at this fine establishment for making our stay most memorable. We will definitely be back here again.

Date of stay: August 2020
1  Thank 681ilyaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ikala Hotels, Owner at Ikala Galapagos Hotel, responded to this reviewResponded 8 September 2020

Dear Guest,

We are beyond happy to know that you and your wife enjoyed your stay with us and are extremely grateful that you choose the Ikala Galapagos Hotel for your visit to the Galapagos Islands. Your stay with us contributes immensely to the tourism industry of the Galapagos Islands and also to each and every family that work with us at the hotel. We hope you visits us again soon and will delighted to welcome you back!

All the best from the entire Ikala Galapagos Hotel team.

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