We (unfortunately) stayed here for three nights on our trip in santa cruz. We stayed in room 6. The room was spacious, and sparsely furnished (no table, just two beds and a small wardrobe), with a small bathroom. The bathroom was absolutely disgusting: it smelt strongly like stale urine (!!!), there was no hot water, no water pressure, and the shower drain was blocked with by hair and debris from the previous guests. The sink was leaking. We had no towels (upon asking at the reception we each received one, in a rather ratty/frayed state). The room and bathroom were very shabby, with cracks and dirty walls, and the door was difficult to open and close.
The hotel looks really nice on the outside with its bougainvillea and flowers, but do not be fooled! We would never recommend this hotel, nor stay here again.