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All reviewssea lionscevicheadventure lifehot waterbreakfast tablethe hotel managerjuicelaundry servicehotel is in a great locationour tour guidelovely spotremote islandfull service hotelblue footed boobiesstaff was very friendly and helpfulcrepesocean front
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Reviewed 13 January 2018

Everything I am writing here I left in the survey form at the hotel.

My wife and I are just back from the Galapagos where we stayed on 3 islands, San Cristobal was the last.

We were felt very welcome when we arrived at CO and we were provided a nice, refreshing drink and explanation of the hotel. We had one of the top floor, ocean view rooms (#2) which provides a spectacular view of the port area, we found the room very spacious and very bright, there is a big cupboard to hang clothes and a few drawers which were sufficient for us. The major negative though was the shower, which had terrible pressure and rarely hot water, my wife waited until Quito to wash her hair, it was that bad.

There is a fridge at the hotel entrance with some local and Ecuadorian beer which works on an honor system. It was nice to be able to have a drink at the tables in the breakfast area and hang out when we had a bit of downtime or waiting to go somewhere. There is a nice pool area as well which we didn't have the time to use.

Breakfast in our opinion was pretty bad so i don't understand other reviews here saying it was great. There are a couple of tables in the breakfast area pushed together where you could get some scrambled eggs (which were not very hot) or a kind of cheese bite, also not very hot. A plate of sliced fruit (watermelon and pineapple from what i could see) was covered by plastic wrap in case you wanted any, presentation was very poor. Coffee came from a large dispenser on the same table, when I had mine it was only warm. There was also a small jug of yogurt and some cereal. A jug of juice was added to our table when we arrived. For the price paid for the room the breakfast is poor in our opinion, we had been to Isabella previously and stayed at a less fancy hotel where the breakfast was far superior. I would suggest having the choice of an omelette and some toast/pastries as well as a better fruit selection and maybe another flavor of juice and making sure the coffee is hot,

My wife got a scratch from a rock at the beach and the guy at the reception was very helpful finding some antiseptic and a way to apply it. In general the staff were excellent and very helpful. If we needed a cab it arrived in 5 mins.

WIFI was not available at all in our room, which is not the end of the world but does make it a bit of a pain when trying to confirm excursions etc. The signal was fine in the breakfast area apart from the day when we arrived and the guy at reception had to reboot the router.

We enjoyed our stay but we could have enjoyed it more with a better functioning shower and improved breakfast.

Room Tip: Take room #2, an Ocean View room
  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Noel_Kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana J, Manager at Casa Opuntia Galapagos, responded to this reviewResponded 14 January 2018

Thank you for your review ,
It certainly allows us to improve our services and guaranteed that your stay is pleasant .
Regarding the shower water pressure and hot water , we will address this immediately with our maintenance team.
Breakfast is very important to us, that is why we strive to give you the most options we can , despite being isolated from the continent and its consequences as limited supplies .
Nevertheless we do offer you two types of yogurts, two different cereals ( granola and quinoa pops), freshly baked bread with butter or jam . We do offer two types of fruits ( which we vary the next day ), a freshly made juice from tropical and exotic fruits ( sour sop , blackberry, tomate de árbol, naranjillas , passion fruit and strawberry) which we also vary the next day .
We also offer a cheese and ham platter and a selection of scrambled eggs and another option of carbohydrates such as cassava , potatoes or green plantains paddies with cheese .
All these items must be covered in a plastic Film d ue to the striving bird life in San Cristóbal and its curious finches in particular.
Our coffee is also freshly brewed every morning.
We do appreciate your comments and again , we will take them seriously and improve our breakfast even more !
Internet is only available in our lobby area as we clearly state on all of our booking portals , due to how far the islands are from the continent , internet can be slow at times .
We want to thank you for noticing the effort of our staff to make your stay enjoyable and for complementing our facilities .
We are looking forward to see you again in our Hotel Casa Opuntia.

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Reviewed 12 January 2018 via mobile

Stayed in Opuntia with my wife during our honeymoon in early Jan. Absolutely stunning views over the bay, spacious and beautiful rooms (we had the ocean view room for 3 persons) and a great location. Short walk everywhere and sealions/iguanas right in front of the hotel.

Special thanks to our host Ariel who advised us the best spots for surfing, snorkeling and cycling. Great service from the very beginning! Highly recommended!

Stayed: January 2018, travelled as a couple
Thank Joonas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana J, Manager at Casa Opuntia Galapagos, responded to this reviewResponded 12 January 2018

Thank you so much for your wonderful review!
It means the world to us and to Ariel in particular !
We are looking forward to keep providing a great service ! Thank you again for enjoying the beautiful nature in San Cristóbal.

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Reviewed 11 January 2018

We just spend several nights at this hotel. It is a short and easy walk from the dock if you are taking a boat to the island. The staff were incredibly helpful and made sure you were enjoying your stay. The rooms are large, they had family style rooms. 2 pools and lots of good outdoor seating areas. Just outside the property is a beach where sea lions live so there is endless entertainment watching them, you may want to pack ear plugs since the alpha male sea lion likes to bark a lot at night. They do not have a restaurant onsite but there are many very close. They do provide a lovely breakfast.

Room Tip: Sea lions are loud, bring earplugs to sleep.
Stayed: January 2018, travelled as a couple
Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana J, Manager at Casa Opuntia Galapagos, responded to this reviewResponded 12 January 2018

Lisa thank you for your positive review !
We always enjoy having families on our hotel , and we are very grateful to you for noticing our effort to provide an excellent service , and enjoying our outdoor areas and swimming pools .
We hope to see again in the Opuntia family.

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Reviewed 6 January 2018

My clean room had a beautiful view of the bay and nearby beach with sea lions all over the place. The hotel staff was very attentive and helpful in answering questions. They provided a great breakfast each morning. The lobby and pool areas of the hotel were relaxing. Great hotel!

Stayed: January 2018, travelled solo
Thank Jamison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana J, Manager at Casa Opuntia Galapagos, responded to this reviewResponded 8 January 2018

Thank you for your kind words ! Our team
Is very happy to be able to provide an excellent service whilst you enjoy the amazing nature of the Galápagos Islands!
Thank you, again ,for staying at Casa Opuntia !

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Reviewed 22 December 2017

Stayed at Casa Opuntia for several nights in November, and it was truly a vacation to remember. This full service hotel has the perfect location right in the center of downtown, Playa Oro and Playa Mann, two of the best beaches on San Cristobal, and the main harbor, making it the perfect location for any Galapagos traveler. Further, the staff was exceptionally friendly and the breakfast buffet did not disappoint. If you stay, make sure to take advantage of the beautiful views of the ocean seen from the hotel as well as the stellar kayak/paddle boarding rental services. Hope to return to Casa Opuntia and San Cristobal some day!

  • Stayed: November 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Sofia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana J, Manager at Casa Opuntia Galapagos, responded to this reviewResponded 4 January 2018

Dear Sofia
Thank you very much for your kind words .
We are looking forward to keep providing an outstanding service to all of our guests !
Thank you for noticing our efforts .
Best wishes from all of us at the Opuntia family .

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