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“Just avoid”
Review of Vongola

Vongola
Ranked #23 of 77 Restaurants in Opatija
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 11 August 2018 via mobile

Never been insulted like this, with a group of 3 families, the service team did everything to make it impossible to order something.
In the end we left without anything ordered and incredible bad feeling.

Thank 318krisb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomislav F, Guest Relations Manager at Vongola, responded to this reviewResponded 5 weeks ago

Dear 318krisb,
We are really disappointed to read your bad experience.
Please accept our apology.
Every day we are learning and willing to improve our guests experience.
We are really sorry for the way our waitress responded to you. She was really stressed and it affected on her work.
We do care about our guests, and we will work on our improvement.
This issue will be addressed with the concerned party.
Thank You for your review.

Kind Regards,
Lucija Maslać, team leader

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (408)
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9 - 13 of 409 reviews

Reviewed 9 August 2018

We had dinner (2 person) here, ordered normal and tuna pate bruschetta, both okay. Then 2 main courses, both average, nothing extra...
2 beers and a bottle of still water, 405 Kuna.

    • Value
    • Service
    • Food
Thank Byblos920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2018 via mobile

We were here three days ago. We were sitting right next to the sea. It was so romantic. Food was better than excelent, staff was really helpfull (wine ordering) and friendly. Dessert was so tasty. We ate rum cake ( i think it is caled like that) and it was A+
Come and visit this place. P.s. don't be surprised if you could not have the table by the sea ( you have to make a reservation) because they tend to be pretty full.

1  Thank Luminus44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2018

Didn't eat here but came here every day for a drink looking out at the sea. Couldn't fault the staff they were all very friendly.

    • Service
Thank bbrittany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2018

restaurant is on a great place . Food is really tasty, well prepared, but rations are small. If you are hungry you better order double.
Young waiters are mentored by the experienced ones and that is good practice for educating them.

    • Value
    • Service
    • Food
Thank Daniela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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